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Michigan Operations Manual (MOM)

The Bureau of Health Systems has developed the Michigan Operations Manual (MOM) which details the certification and survey process in Michigan.

 

The nine chapters are listed below:

 

Chapter 1 -  Authority

 

Chapter 2 -  Licensing and Certification

 

Chapter 3 -  Michigan Long Term Care Facility Standard Surveys

 

Chapter 4 -  Long Term Care Complaint and Facility Reported Incident Surveys (Abbreviated)

 

Chapter 5 -  Protocol for Specific Issues

 

Chapter 6 -  Abuse, Neglect, Mistreatment and Misappropriation of Resident Property

 

Chapter 7 -  Filing Complaints Against Health Facilities

 

Chapter 8 -  Hearings

 

Chapter 9 -  Nursing Home Responsibilities Regarding Complaints of Abuse, Neglect, Mistreatment and Misappropriation

 


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