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Insurance Complaint Statistics
OFIR receives thousands of complaints every year regarding insurance companies. Complaints about health insurance (excluding HMOs), automobile, life, homeowners, and other types of insurance have been counted and compiled into ratios. Complaint ratios are created by dividing the dollar amount (in millions) of written premium into the number of filed complaints. The resulting ratios provide complaint information that can be meaningfully compared across insurance companies, regardless of size.

Total Complaints

• 2010 Calendar Year

• 2009 Calendar Year

• 2008 Calendar Year

• 2007 Calendar Year

Complaint Reason

• 2010 Calendar Year

• 2009 Calendar Year

• 2008 Calendar Year

• 2007 Calendar Year

Line of Coverage

• 2010 Calendar Year

• 2009 Calendar Year

• 2008 Calendar Year

• 2007 Calendar Year


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