The Information below contains complaint ratios for companies that wrote $1,000,000 or more in premiums for the 2010 calendar year.
Complaint ratios for companies that wrote less than $1,000,000 in premimums for the 2010 calendar year are not displayed.
Complaint ratios which are based on less than $1,000,000 in premium are highly variable and may not be adequate measures of a company's performance.
Coverage Type: Automobile
Company
Complaints
2010 Written
2010
21ST CENTURY ADVANTAGE INSURANCE COMPANY 1
$8,636,634
.12
21ST CENTURY NORTH AMERICA INSURANCE COMPANY 1
$8,114,347
.12
21ST CENTURY PREMIER INSURANCE COMPANY (Previously known as AIG Premier Insurance Company) 2
$10,892,261
.18
ACUITY, A MUTUAL INSURANCE COMPANY 1
$13,171,045
.08
AFFIRMATIVE INSURANCE COMPANY OF MICHIGAN 8
$32,313,553
.25
ALLIED PROPERTY AND CASUALTY INSURANCE COMPANY 9
$29,334,526
.31
ALLSTATE INSURANCE COMPANY 13
$97,787,398
.13
ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY 20
$278,437,451
.07
AMCO INSURANCE COMPANY 3
$41,367,469
.07
AMERICAN BANKERS INSURANCE COMPANY OF FLORIDA 1
$1,377,534
.73
AMERICAN FELLOWSHIP MUTUAL INSURANCE COMPANY 3
$5,166,047
.58
AMERISURE INSURANCE COMPANY 1
$3,670,746
.27
AMICA MUTUAL INSURANCE COMPANY 2
$12,081,327
.17
ARCH INSURANCE COMPANY 3
$1,795,892
1.67
ARGONAUT-MIDWEST INSURANCE COMPANY 1
$1,919,810
.52
AUTO CLUB GROUP INSURANCE COMPANY 41
$453,727,760
.09
AUTO CLUB INSURANCE ASSOCIATION 20
$88,744,245
.23
AUTO-OWNERS INSURANCE COMPANY 11
$164,476,333
.07
BRISTOL WEST INSURANCE COMPANY 4
$6,206,330
.64
BRISTOL WEST PREFERRED INSURANCE COMPANY 14
$38,728,775
.36
CHEROKEE INSURANCE COMPANY 1
$27,263,629
.04
CINCINNATI INSURANCE COMPANY, THE 1
$26,803,608
.04
CITIZENS INSURANCE COMPANY OF AMERICA 21
$171,950,384
.12
CITIZENS INSURANCE COMPANY OF THE MIDWEST 15
$270,686,019
.06
DAIRYLAND INSURANCE COMPANY 6
$15,263,861
.39
EMPLOYERS MUTUAL CASUALTY COMPANY 1
$4,324,358
.23
ESSENTIA INSURANCE COMPANY 2
$16,806,991
.12
ESURANCE INSURANCE COMPANY 2
$29,904,708
.07
FARM BUREAU GENERAL INSURANCE COMPANY OF MICHIGAN 29
$204,936,759
.14
FARM BUREAU MUTUAL INSURANCE COMPANY OF MICHIGAN 4
$66,010,382
.06
FARMERS INSURANCE EXCHANGE 19
$94,000,803
.20
FOREMOST INSURANCE COMPANY GRAND RAPIDS, MICHIGAN 2
$8,494,802
.24
FRANKENMUTH MUTUAL INSURANCE COMPANY 8
$159,652,502
.05
GEICO INDEMNITY COMPANY 8
$67,600,372
.12
GRANGE INSURANCE COMPANY OF MICHIGAN 7
$77,490,910
.09
GREAT AMERICAN ASSURANCE COMPANY 1
$2,987,509
.33
HARTFORD INSURANCE COMPANY OF THE MIDWEST 6
$16,550,171
.36
HASTINGS MUTUAL INSURANCE COMPANY 4
$52,443,408
.08
HOME-OWNERS INSURANCE COMPANY 31
$497,560,002
.06
IDS PROPERTY CASUALTY INSURANCE COMPANY 3
$23,943,549
.13
LANCER INSURANCE COMPANY 1
$3,473,966
.29
LIBERTY MUTUAL FIRE INSURANCE COMPANY 9
$120,023,944
.07
MEEMIC INSURANCE COMPANY 6
$137,303,741
.04
MEMBERSELECT INSURANCE COMPANY 34
$391,669,858
.09
MERASTAR INSURANCE COMPANY 1
$1,130,908
.88
MERCHANTS MUTUAL INSURANCE COMPANY 1
$1,041,730
.96
MERCURY NATIONAL INSURANCE COMPANY 4
$5,526,808
.72
METROPOLITAN GROUP PROPERTY AND CASUALTY INSURANCE COMPANY 1
$24,030,603
.04
MIC GENERAL INSURANCE CORPORATION 2
$50,872,040
.04
MICHIGAN INSURANCE COMPANY 5
$46,481,469
.11
MICHIGAN MILLERS MUTUAL INSURANCE COMPANY 2
$35,137,869
.06
NATIONAL CASUALTY COMPANY 2
$5,998,980
.33
NATIONAL GENERAL INSURANCE COMPANY 4
$10,973,501
.36
NATIONAL INTERSTATE INSURANCE COMPANY OF HAWAII, INC. 1
$3,696,552
.27
NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA. 4
$5,929,260
.67
NATIONWIDE MUTUAL FIRE INSURANCE COMPANY 6
$47,310,751
.13
NORTHLAND INSURANCE COMPANY 2
$14,329,711
.14
PARTNERS MUTUAL INSURANCE COMPANY 1
$5,799,300
.17
PHILADELPHIA INDEMNITY INSURANCE COMPANY 1
$8,601,147
.12
PIONEER STATE MUTUAL INSURANCE COMPANY 7
$97,622,844
.07
PROGRESSIVE MARATHON INSURANCE COMPANY 15
$196,689,584
.08
PROGRESSIVE MICHIGAN INSURANCE COMPANY 33
$325,098,238
.10
PROPERTY AND CASUALTY INSURANCE COMPANY OF HARTFORD 7
$37,771,655
.19
QBE INSURANCE CORPORATION 5
$19,408,443
.26
SAFECO INSURANCE COMPANY OF ILLINOIS 3
$25,642,391
.12
SENTINEL INSURANCE COMPANY, LTD. 1
$5,224,476
.19
STATE AUTOMOBILE MUTUAL INSURANCE COMPANY 2
$13,498,067
.15
STATE FARM FIRE AND CASUALTY COMPANY 2
$3,073,463
.65
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY 91
$1,091,788,498
.08
TITAN INDEMNITY COMPANY 7
$18,681,945
.37
TITAN INSURANCE COMPANY 8
$22,041,909
.36
TRAVELERS PROPERTY CASUALTY COMPANY OF AMERICA 1
$7,973,673
.13
UNITED SERVICES AUTOMOBILE ASSOCIATION 4
$53,279,123
.08
UNITRIN DIRECT PROPERTY & CASUALTY COMPANY 4
$13,722,300
.29
USAA CASUALTY INSURANCE COMPANY 7
$46,535,814
.15
WARNER INSURANCE COMPANY 2
$3,904,615
.51
WEST AMERICAN INSURANCE COMPANY 2
$2,379,238
.84
WOLVERINE MUTUAL INSURANCE COMPANY 4
$11,690,786
.34
This Information is compiled by the Michigan Office of Financial and Insurance Regulation for consumer information, trending and analysis purposes. The complaint information is not to be used as endorsement for marketing or advertising purpose.
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