• Talking the Talk: Improving Patient-Provider Communication
Information from the Center for Advancement of Health, Washington, D.C.

• Plain Language - A Promising Strategy 
Plain language - a promising strategy for clearly communicating health information and improving health literacy. Published by the U.S. Department of Health and Human Services, Office of Disease Prevention and Health Promotion.

• AHRQ Literacy Resources
Valuable publications and links to other sources of information from the U.S. Department of Health and Human Services, Agency for Healthcare Research and Quality.

• Improving Health Literacy - CDC's Approach
As recently as 5 years ago, health literacy was a concept of which few were aware. Today, health literacy is a public health priority. It is defined as "the degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions."

• "What did the doctor say?" - Improving Health Literacy to Protect Patient Safety 
Report published by the Joint Commission