Documenting Your ComplaintAgency: Licensing and Regulatory Affairs
DOCUMENTING YOUR COMPLAINT
To ensure a successful investigation process, you should collect copies of relevant documents such as:
Contracts and invoices
Photos, video or audio recordings
Proof of payment (e.g., canceled check, receipt, wire transfer)
Notes you may have taken
Correspondence between you and the licensee
Keep copies of all documents sent to the department.
FILING YOUR COMPLAINT
Your complaint must be in writing and signed. Describe the factual basis for the allegation. Do not include any information such as your social security number that you do not want released to the respondent. Do not send bulky material. If additional information is needed you will be contacted.