Documenting Your Complaint

Agency: Licensing and Regulatory Affairs

DOCUMENTING YOUR COMPLAINT

To ensure a successful investigation process, you should collect copies of relevant documents such as:

  • Contracts and invoices
  • Photos, video or audio recordings
  • Proof of payment (e.g., canceled check, receipt, wire transfer)
  • Notes you may have taken
  • Correspondence between you and the licensee
 

Keep copies of all documents sent to the department.

FILING YOUR COMPLAINT

Your complaint must be in writing and signed.  Describe the factual basis for the allegation.  Do not include any information such as your social security number that you do not want released to the respondent.  Do not send bulky material.  If additional information is needed you will be contacted.