A - The first place you should check is the MCOLES Web site at the Status Updates & Login page.  If we are experiencing any difficulties with the system, we will post an announcement in the Network Status Update. If no known problems are described there, please call the MCOLES Help Desk at 517-322-5615.

Please Note:  Posted  6/25/2007

If you are unable to log onto the MCOLES Network and receive the following error message, please follow the steps below to re-establish your connection.

Error Message
Error establishing encrypted connection to mcoles-mitn.state.mi.us
Error code - 12210

Solution:

Open Internet Explorer.
Go to the Tools menu.
Select Internet Options...Advanced Tab.
Scroll down to the Security section.
UNcheck 'Use SSL 2.0'
Check 'Use SSL 3.0'
Apply your changes.