Michigan Rehabilitation Services (MRS) helps persons with disabilities prepare for, find, and keep a job.

To help you obtain employment, MRS must gather needed information.  You may have questions about
how the confidentiality of this information is protected.  The following information should answer most of
your questions.  If you have additional questions, please ask an MRS counselor.

What does MRS need information about me?

The Rehabilitation Act of 1973, as amended, allows MRS to collect, use, and release information needed
to:

• process your application,
  

• determine your eligibility for services,
  

• assess your need for services
  

• develop and carry out your employment plan, and
  

• assist you with job placement
  

MRS is legal required to create standards to safeguard the confidentiality of your personal information.

What safeguards does MRS have in place to protect the privacy of my records?

All information you give MRS is protected in confidential electronic or paper records.  Only persons involved
in your rehabilitation program are allowed access to information about you.  Personal information that MRS
shares with other agencies is clearly marked confidential and not for re-release.  If you are over 18 and do not
have a legal guardian, information cannot be shared with family members or your representative without you
written permission.  If MRS receives information about you from another source MRS will release the information
only under the conditions established by the other agency.

Will my records and conversation with my MRS counselor be kept confidential?

All discussions with your counselor are confidential.  Your counselor will release information in your records only
to those agencies directly involved in your rehabilitation program.  In those instances, information that will be shared
must be essential to assist in your rehabilitation program.  Information regarding your disability is not provided to
employers unless you give us permission to talk with an employer.  MRS cannot release medical information about
you if it comes from the U.S. Department of Veterans Affairs or the Social Security Administration.  Further, information
regarding drug and alcohol addiction and severe communicable diseases such as HIV, AIDS or Hepatitis C cannot
be released without your informed written consent.

Do I have a right to see my records?

You may review information in your case file if you make this request in writing.  However, there are two circumstances
when more than your written request is required:

1. Information that has been provided by other agencies may be disclosed only with their permission, and
   

2. Certain information - such a s technical, medical, or psychological reports - may have to be provided to you
   through a health professional or other representative.
   

If you want copies of your records, MRS may charge you for the copies depending on how many copies you want
and how often you ask for records.

What if I think something in my records is wrong?

If you tell MRS that some information in your file is misleading or inaccurate, we will carefully consider your
reasons for believing the record is incorrect.  Obvious errors will be corrected.
However, information regarded by the MRS counselor as accurate and necessary will remain in your file.
In such cases, a note that you requested the information be amended will be placed in your file.  In addition,
you may submit your own statement of what happened.  This will also be placed in your file.

What if I don't want to share information about myself with MRS?

Your MRS counselor will discuss with you the need for MRS to gather information about you.  You can
refuse to grant permission for MRS to obtain information about you from another agency.  However,
your refusal may result in MRS being unable to proceed with your case.  This could result in your case
being closed.

Do I have to give MRS my Social Security number?

The Privacy Act of 1974 permits Michigan Rehabilitation Services to use your Social Security number to
identify you in its records system.  MRS also uses your Social Security number to verify wages and the
status of any Social Security benefits you may be receiving.  Your Social Security number is particularly
important to MRS if you are receiving federal disability benefits.  As a Social Security recipient, you are
eligible for special programs such as Ticket to Work, PASS plans, expedited reinstatement, and other
work incentives.  In addition, MRS can be reimbursed by the Social Security Administration for the
services MRS provides to you, resulting in substantial savings to Michigan taxpayers.  MRS requires that
you provide an accurate Social Security number, date of birth, and legal name.  If you are a resident alien,
we required that you have a work visa.  Failure to provide your Social Security number and other key
information could delay or keep MRS from assisting you with employment.

Are there instances when MRS can share information about me without my permission?

MRS can release information in your case file without your written consent:

• if required by federal law or regulation;
  

• if required by judicial order;
  

• if required to further your rehabilitation program;
  

• in response to investigations for law enforcement, fraud, or abuse;
  

• in situations involving abuse, neglect, exploitation, or safety to protect you or others;
  

• under statewide interagency agreements to coordinate wage date and verify Social Security benefits status; and
  

• for audit, evaluation, and research for purposes related to the vocational
  

• in response to investigations for law enforcement, fraud, or abuse;
  

• in situations involving abuse, neglect, exploitation, or safety to protect you or others;
  

• under statewide interagency agreements coordinate wage data and verify Social Security benefit status; and
  

• for audit, evaluation, and research for purposes related to the vocational rehabilitation program.
  

Michigan Rehabilitation Services
P.O. Box 30010
Lansing, MI 48909
1-800-605-6722 (toll free, voice), 1-888-605-6722 (toll free, TTY)