A Better Way to MEDICAID! 

  Log onto    https://sso.state.mi.us  to access CHAMPS

Provider Support
1-800-292-2550
(Out of State Providers Please use Email)

ProviderSupport@michigan.gov

Updates
Accessing the CHAMPS System
CHAMPS Subsystems
CHAMPS Training
Resources

HIPAA 5010/ICD-10 Implementation

UPDATES

For ALL billing updates please visit the  Biller "B"Aware  Website

  CHAMPS Provider Update Table   - Spreadsheet containing announcements and notices regarding CHAMPS 

For a  list of resolved issues please view the  CHAMPS Archives
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ACCESSING THE CHAMPS SYSTEM

To access the CHAMPS system you must log onto https://sso.state.mi.us  to register for your Single Sign On (SSO) user ID and password. For instructions on how to obtain a user ID/password and to subscribe to CHAMPS please click here ( SSO Instructions ). Make sure all users within your organization that will need to access the information in CHAMPS (Provider Enrollment, Claims, Prior Authorization, etc.) receive a Single Sign-On (SSO) user ID and password. 

MDCH recommends that all organizations keep a list of each user ID. The SSO user that submits the application as is approved will become the Provider Domain Administrator for that application.  That user will have to assign rights for all other users within the organization to access the Provider's file. 

• SSO/Domain Webinar
• System Settings and Configurations

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CHAMPS SUBSYSTEMS

The Michigan Department of Community Health, Department of Information Technology and other key members are working together throughout the design process to create the new CHAMPS system.  The CHAMPS System has been divided into multiple subsystems.  The subsystems for Providers include:

Provider Enrollment (PE) - The PE subsystem allows Providers to enroll and update provider enrollment data quickly and easily in addition to offering improved provider support and services. Provider Enrollment was released on March 31, 2008. For complete instructions and further information on how to enroll as a Michigan Medicaid Provider please visit the  Provider Enrollment website .

My Inbox - The My Inbox subsystem allows users to retrieve system alerts, change selected domain and profile, view archived documents including remittance advices, and upload HIPAA Compliant files directly in CHAMPS. For complete instructions and further information on this subsystem please visit the Resource table below.

Admin - The Admin subsystem allows the Domain Administrator to add and maintain user access. For complete instructions and further information on this subsystem please visit the Resource table below.

Prior Authorization (PA) - The PA subsystem will allow users to initiate new and modify existing PA requests through the online web portal or through a 278 HIPAA Transaction.   Prior Authorization was released on September 18, 2009. For complete instructions and further information on this subsystem please visit the Resource table below.

Claims and Encounters (CE)  - The CE subsystem will allow Providers to submit claims directly online through a batch upload process or through Direct Data Entry.  CE will also provide users with a method to view claims within the subsystem and complete online claim replacements.  Claims and Encounters was released on September 18, 2009. For complete instructions and further information on this subsystem please visit the Resource table below.

Member - The Member subsystem will allow users to check beneficiary eligibility through the online webportal in CHAMPS. Eligibility was released on September 18, 2009. For complete instructions and further information on this subsystem please visit the Resource table below.

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Please visit our   Medicaid Provider Training Sessions website  for a complete listing of sessions in your area.  Billing information will NOT be available during these sessions. The CHAMPS sessions will cover topics such as: domain issues, managing your Provider Enrollment applications, instructions on how to use the Eligibility, Prior Authorization, and Claims subsystems.

Single Sign-On (SSO) ID will be required on the registration form.  If you do not have an SSO ID, please see the SSO Instructions in the Resources section of this website for more information. 

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Web-Based Trainings

MDCH is excited to announce that Web Based Trainings (WBT) are now available for Providers. These trainings will allow providers to use interactive learning tools to complete CHAMPS training courses. These courses are not required; however, they are an excellent resource for gaining knowledge and understanding on the use of CHAMPS.  To access these courses you must have access to Internet Explorer and follow the steps outlined in the "Web-Based Training Instructional Guide" to register.

• Web-Based Training Instructional Guide
• http://learning.mihealth.org/SOLO/
• Billing Agent Frequently Asked Questions
• Billing Agent Training

RESOURCES

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