Skip Navigation
Michigan Civil Service, Official Web site for the State of Michigan Home
close print view

MI HR Self-Service Password Help

How do I get a new Password?  
If you've already completed your security questionnaire, answer two questions and we'll send you a new password. 

Otherwise, contact the MI HR Service Center at 877-766-6447 or 517-335-0529 to get a Temporary Pin.

What is my Security Questionnaire?
Your Security Questionnaire verifies your identity when you reset your Self-Service Password online.

Do I really need a new Password?
Troubleshoot your password

I just got a Temporary Pin, now what?
Get your password!

What if I'm a new employee?
Once the system knows you're hired, we send a letter to your home address with directions to get your first password.  If you don't get a letter within two weeks of your start date, please email .

Note:  If you are no longer an active employee, your Self-Service access will expire in 90 days.

Can I Talk to Somebody?  

Call the MI HR Service Center:


 877-766-6447 or 517-335-0529

Individuals with Hearing Loss:

 711 for Michigan Relay

Additional Helpful Links Regarding Your Password:

HR Professionals (HRP Users)

Related Content
 •  City W4 Forms
 •  Temporary Pin
 •  Senate Portal Self-Service Map
 •  Employee HR Services
 •  Examination Classification Codes
 •  My Password is not Accepted
 •  Who Do I Contact If My Records Are Incorrect?
 •  Forgot Your User Name?
 •  MI HR Self-Service New User Guide
 •  How Do I Unsave My Self-Service Password?
 •  How Do I Log Out of Self-Service?
 •  How Do I Make My Password Secure?
 •  Employee Self-Service Site Map
 •  Manager Self-Service Site Map
 •  Online Help for MI HR Self-Service
 •  Questions About MI HR Self-Service?
QR code Home
PoliciesMichigan Survey

Copyright © 2014 State of Michigan