Prior to scheduling a Civil Service hearing, the Hearings Office may offer mediation to parties as an alternative dispute resolution process. It is not a substitute for a Civil Service hearing.

Purpose

• Mediation is an informal process in which the parties attempt to reach a mutually agreeable solution.

Role of the Mediator

• The mediator's role is to facilitate communication by promoting open and free discussion between the parties in an effort to encourage resolution. The mediator has no authority to compel resolution of a grievance. The mediator will not ultimately hear a case if there is no resolution at mediation.

Process

• Facts will be brought out in open discussion rather than through examination and cross-examination.

• Rules of evidence do not apply.

• The mediation process is not recorded.

• The mediator will meet separately with each party to explore settlement options.

• The mediator will not divulge any confidential information to either party.

• A position taken during the mediation process cannot be used against a party at a subsequent hearing.