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How Do I Log Out of Self-Service?

It is very important that you completely log out of your Self-Service account once you have finished your session. If you do not completely log out, anyone may potentially gain access to your account from the computer you are using.

To log out, click the LOGOUT button** in the upper right-hand corner of your Self-Service screen. If you do not see a logout button, you may need to maximize your browser window. To do this, click the single box button located in the upper right corner of your browser screen next to the X button. When your browser screen is maximized, a double box is displayed instead. You should now be able to see your logout button.

screen shot of the top of self service screen
Once you've click the LOGOUT button**, you will be prompted to close out of ALL web browser screens. Click OK, then click the X button in the upper right corner to close your Self-Service browser screen. You will then be brought back to the Self-Service Gateway page.

screen shot of log out screen
Finally, click the X button in the upper right corner to close the Gateway browser screen. Be sure to close any other browser screens that are open or may be minimized at the bottom of your screen. Once all browser screens have been closed, you have successfully logged out of your Self-Service account.

For more information on how you can help keep your account secure, check out the How do I make my password secure? job aid.

** For Experienced Users: When you have closed out of ALL active web browser screens, you have successfully logged out of your Self-Service account.
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