How Do I Unsave My Self-Service Password?

1. Along the browser toolbar, click the Tools icon on the right-hand side and select Internet Options from the drop-down menu.

screen shot of self service login box

2. Once the Internet Options window appears, select the Content tab. Then select the Settings button in the ‘AutoComplete’ section.

screen shot of the self service gateway page showing the tools menu

3. In the AutoComplete Settings window, make sure the ‘User names and passwords on forms’ option is NOT checked. Next, select Delete AutoComplete history…

screen shot of the internet options box with the general tab selected

4. Check the box next to ‘Passwords’ in the Delete Browsing History window, and click the Delete button.

screen shot of the internet options box with the content tab selected

5. Once you have deleted your passwords, click OK in the AutoComplete Settings and Internet Options windows. Press the F5 key on your keyboard to refresh the screen.

NOTE: Your Self-Service password protects the confidentiality of your information and the integrity of the state system. You are responsible for protecting your password from unauthorized use. Don't share it with anyone. Don't keep a copy of it by your computer. We recommend changing your password at least every six months. If you have any concern someone may have seen your password, change it immediately.