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Competencies
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Competency
Rating
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NI
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ME
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EE
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| Adaptability
— Maintaining effectiveness when experiencing major changes in
personal work tasks or the work environment; adjusting effectively
to work within new work structures, processes, requirements or cultures. |
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| Aligning
Performance for Success — Focusing and guiding others in accomplishing
work objectives. |
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| Building
Partnerships — Identifying opportunities and taking action
to build strategic relationships between one’s area and other areas,
teams, departments, units or organizations to help achieve business
goals. |
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| Building
Trust — Interacting with others in a way that gives them confidence
in one’s intentions and those of the organization. |
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| Communication
— Clearly conveying and receiving information and ideas through
a variety of media to individuals or groups in a manner that engages
the audience, helps them understand and retain the message, and permits
response and feedback from the audience. |
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| Customer
Focus — Making customers and their needs a primary focus of
one’s actions; developing and sustaining productive customer relationships. |
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| Decision
Making — Identifying and understanding issues, problems, and
opportunities; comparing data from different sources to draw conclusions;
using effective approaches for choosing a course of action or developing
appropriate solutions; taking action that is consistent with available
facts, constraints, and probable consequences. |
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| Delegating
Responsibilities — Allocating decision-making authority and/or
task responsibility to appropriate others to maximize the organization’s
and individual’s effectiveness. |
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| Developing
a Successful Team — Using appropriate methods and a flexible
interpersonal style to help develop a cohesive team; facilitating
the completion of team goals. |
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| Facilitating
Change — Encouraging others to seek opportunities for different
and innovative approaches to addressing problems and opportunities,
facilitating the implementation and acceptance of change within the
workplace. |
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| Innovation
— Generating innovative solutions in work situations; trying
different and novel ways to deal with work problems and opportunities. |
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| Leading
Through Vision and Values — Keeping the organization’s vision
and values at the forefront of associate decision making and action. |
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| Planning
and Organizing Work — Establishing courses of action for self
and others to ensure that work is completed efficiently. |
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| Strategic
Planning — Obtaining information and identifying key issues
and relationships relevant to achieving a long-range goal or vision;
committing to a course of action to accomplish a long-range goal or
vision after developing alternatives based on logical assumptions,
facts, available resources, constraints, and organizational values. |
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