Support desk for the Michigan Online Educator Certification System (MOECS):

E-mail:MOECSSupport@Michigan.gov
Telephone: 517-373-3310
Phone support is available Monday through Thursday from 9:00am to 11:00am and 2:00pm to 4:00pm.

Upon application submission, the status will be "PENDING PAYMENT". Once paid, status becomes "WAITING FOR DOCUMENTS". When all documents are received, it will go to "PENDING EVALUATION". Once in "PENDING EVALUATION", please wait patiently. MOECS will send an email when the application is placed on "HOLD", or is "APPROVED". Once approved, the certificate can be printed from your account. Professional educator certificate RENEWALS are valid upon payment and may be printed immediately thereafter.