Support desk for the Michigan Online Educator Certification System (MOECS):
Telephone: 517-373-3310
Phone support is available Monday through Thursday from 7:30am to 9:30am and 2:30pm to 5:30pm.

Starting May 31st, and through the month of June, phone support hours are Monday through Thursday from 8:00am to 11:55am and 1:05pm to 4:55.

Upon application submission, the status will be "PENDING PAYMENT". Once paid, status becomes "WAITING FOR DOCUMENTS". When all documents are received, it will go to "PENDING EVALUATION". Once in "PENDING EVALUATION", please wait patiently. MOECS will send an email when the application is placed on "HOLD", or is "APPROVED". Once approved, the certificate can be printed from your account. Professional educator certificate RENEWALS are valid upon payment and may be printed immediately thereafter.