Client Centered Services (CCS)

Client Service Center Logo

How We Listen and Respond

Essential Skills

Enhanced Skill Buildings

Approaching Sensitive Issues in WIC Nutrition Counseling (June 2017) Approaching Difficult Conversations (July 2017) Tips for Dealing with Difficult People (August 2017) Evoking and Building Motivation for Change (August 2017) Effective Communication Skills with clients and coworkers (September 2017)

CCS Mentor Resources

Mentor Handbook