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Medicaid Training

Appointment Request

Association Request



1-on-1 Appointment Request

If you are currently enrolled as a Medicaid provider and are interested in having a MDHHS Provider Consultant contact you for 1-on-1 assistance, please submit your request using the link below. Once the information is submitted it will be logged and forwarded to a Provider Consultant that specializes in your field. The Provider Consultant will reach out to you and set up the specifics. These 1-on-1 sessions are available virtually or in-person.

1-on-1 Appointment Request

Association Request

If you are interested in having a MDHHS Provider Consultant attend your Association's meeting or conference, please submit your request using the link below. Once the information is submitted it will be logged and forwarded to a Provider Consultant. The Provider Consultant will reach out to you to set up the specifics.

Association Meeting Request

Medicaid Trainings

VIRTUAL MEDICAID PROVIDER TRAINING: The virtual trainings are open to all Medicaid providers interested in signing on/calling in to a virtual training right from their office! This training is specific to subjects listed below. A Provider Consultant is available to discuss your specific Medicaid claims issues. Please see the table below to view and register for all trainings.

DME BILLERS: A Provider Consultant will be available to discuss your specific Medicaid claims issues. Please request an appointment by sending an email to and include in the subject line: Attention DME Consultant. A DME Consultant will respond to your request with a time and location. Appointments are limited to a maximum of two hours.


Attention Providers,

Michigan Department of Health and Human Services (MDHHS) Provider Relations Section would like to provide notification that we are currently using Adobe Connect for virtual Medicaid trainings. Adobe Connect is a web-based program that offers many features and is beneficial in providing better customer service to providers.

The information within this guide will provide assistance. We ask that if you are a first time user of Adobe Connect, you please take the time before the training to review the guide to best assist us in offering a timely and efficient presentation.

If you have any questions, please email 

March 2, 2017 Determining Eligibility Virtual Training (10:00-11:00am)
March 7, 2017 Practitioner 101 Virtual Training (10:00-11:00am)
March 21, 2017 SNF Billing Virtual Training (10:00-11:00am)
March 28, 2017 Document Management Portal (DMP) Virtual Training (10:00-11:00am)
April 6, 2017 Level of Care Determination (LOCD) Virtual Training (10:00-11:00am)
April 11, 2017 Hospital Updates Virtual Training (10:00-11:00am)
April 13, 2017 Behavioral Health Virtual Training (10:00-11:00am)
May 11, 2017 CHAMPS Navigation Virtual Training (10:00-11:00am)
May 16, 2017 How to Enter PA for Dental, Professional and Institutional Virtual Training (10:00-11:00am)

Please review the following guide to ensure you are prepared for the virtual training process.


REGISTRATION: Each individual MUST register. Please do NOT share the URL to the training with others as it causes several issues with the training. Thank you.



Please click here to register for a training listed above


Please direct any questions, concerns or feedback to


Recorded Medicaid CHAMPS Trainings

Below are the recorded trainings of the virtual presentations. The virtual trainings are presented by our Consultants who specialize in the topic.

Timely Filing    


CHAMPS Navigation

Medicaid Code and Rate Reference Tool New Billing Agent Enrollment Application Process
Dental Training Outpatient Hospital Updates Institutional Level of Care and Patient Pay
Billing Beneficiary and Spend-down Professional Updates Third Party Liability (TPL)
Ramp Manager and Connection Testing Medicare Buy-In How to Adjust/Void Institutional Claim
Nursing Facility EDI Production Hearing Aid Dealer/Center 101
Document Management Portal (DMP) How to Adjust/Void Professional Claim Inpatient Hospital Updates