Medicaid Provider Training Button


Medicaid Training Dates 

Appointment Request

Association Request

Recorded Virtual Training

Up and Coming Initiatives

New Medicare ID Cards Project


Medicaid Resources




1-on-1 Provider Training Request

If you are currently enrolled as a Medicaid provider and are interested in having an MDHHS Provider Consultant contact you for 1-on-1 training, please submit your request using the link below. Once the information is submitted it will be logged and forwarded to a Provider Consultant that specializes in your field. After you have submitted your request, a Provider Consultant will contact you to make the necessary arrangements. These 1-on-1 sessions are available virtually or in-person and are intended to provide specialized training for providers. For questions related to specific claims please contact Provider Support.

1-on-1 Appointment Request

*Home Help Providers contact 1-800-979-4662 or email

Association Request

If you are interested in having an MDHHS Provider Consultant attend your Association's meeting or conference, please submit your request using the link below. After you have submitted your request, a Provider Consultant will contact you to make the necessary arrangments.

Association Meeting Request

Medicaid Trainings

VIRTUAL MEDICAID PROVIDER TRAINING: The virtual training sessions are open to all Medicaid providers interested in signing on/calling into a virtual training right from their office! This training is specific to subjects listed below. A Provider Consultant is available to discuss your specific Medicaid claims issues. Please see the table below to view and register for all training sessions.

Michigan Department of Health and Human Services (MDHHS) Provider Relations Section would like to provide notification that we are currently using Adobe Connect for virtual Medicaid training sessions. Adobe Connect is a web-based program that offers many features and is beneficial in providing better customer service to providers.

The information within this guide will provide assistance. We ask that if you are a first time user of Adobe Connect, you please take the time before the training to review the guide to best assist us in offering a timely and efficient presentation.

If you have any questions, please email 



Times listed below are Eastern Standard Time

*Lack of provider registration could lead to cancellation, providers will be notified at the time of cancellation

February 28, 2018

 Modernizing Continuum of Care (MCC) Updates (10:00-11:00AM) 

March 28, 2018

 Modernizing Continuum of Care (MCC) Updates (10:00-11:00AM)

April 25, 2018  

 Modernizing Continuum of Care (MCC) Updates (10:00-11:00AM) 

May 30, 2018

 Modernizing Continuum of Care (MCC) Updates (10:00-11:00AM) 

Review the following guide to ensure you are prepared for the virtual training process.

Register Here: Please click here to register for a training listed above

REGISTRATION: Each individual MUST register. Please do NOT share the URL to the training with others as it causes several issues with the training. Thank you.

Please click here to test URL connection prior to training

Please direct any questions, concerns or feedback to

Recorded Medicaid Virtual Trainings

Below are the recorded trainings of the virtual presentations. The virtual trainings are presented by our Consultants who specialize in the topic.



FQHC & RHC Facility Settlement THC Facility Settlement  

Local Public Health Department (LPHD) 

LEA and ISD: Facility Settlement 

Modernizing Continuum of Care (MCC)
Medication Therapy Management (MTM) Timely Filing  



CHAMPS Navigation

Medicaid Code and Rate Reference Tool New Billing Agent Enrollment Application Process

Dental Training

Outpatient Hospital Updates Institutional Level of Care and Patient Pay

Billing Beneficiary and Spend-down

Professional Updates Third Party Liability (TPL)

Ramp Manager and Connection Testing

Medicare Buy-In How to Adjust/Void Institutional Claim

Nursing Facility

EDI Production Hearing Aid Dealer/Center 101

Document Management Portal (DMP)

How to Adjust/Void Professional Claim Inpatient Hospital Updates





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