Michigan's State Long Term Care Ombudsman Program provides advocacy to residents of licensed LTC facilities and their families. Through the State LTC Ombudsman office, older adults and people with disabilities living in LTC facilities get help with any kind of problem or issue they encounter. Issues can be as commonplace and not getting the food one prefers, or as complex as a violation of individual rights in guardianship, discharge, or other life-changing events.
The Michigan LTC Ombudsman program serves residents through complaint resolution, public education, consultation to individuals and facilties, and volunteer programs all across the state. In 2007, the Michigan LTC Ombudsman program resolved 2,780 complaints, provided 436 public education sessions, provided 4,935 consultations to individuals, and 642 consultations to facilities or agencies.
The Michigan LTC Ombudsman program supports residents who wish to move out of a nursing home through Nursing Facility Transition services, and they support residents who have issues related to guardianship and other surrogate decision-makers.
The Michigan LTC Ombudsman Program page has additional information and fact sheets available for your long term care needs.