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Module 8
Active Listening

This module teaches the skill of active listening as a means of promoting person-centered care, creating an abuse-free environment, and developing quality care and relationships for the clients and DAS. During this interactive session, participants learn basic listening skills that benefit both home and work environments.

Related Documents
> Module 8 Facilitator Guide - 305570 bytes PDF icon
> Module 8: Active Listening (Zip file) - 474930 bytes
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Related Content
 •  How to Use Training Materials PDF icon
 •  Module 1
Person-Centered Care
 •  Module 2
Identifying Potential Signs of Abuse & Neglect
 •  Module 3
Abuse and Neglect-Defining & Reporting
 •  Module 4
Stress Triggers and Trigger Busters-Life Influences
 •  Module 5
Stress Triggers and Trigger Busters-Job Challenges
 •  Module 6
Stress Triggers and Trigger Busters-Client Behaviors
 •  Module 7
Stress Trigger Signals
 •  Module 9
De-escalation - Conflict Resolution
 •  Module 10
De-escalation - Client Behaviors
 •  Module 11
When Abuse Happens
 •  Module 12
Active Communication - Learning Circle

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