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consumer tips

Consumer tips and brochures provide information on important utility topics such as: reducing energy use, bill payment assistance programs, selecting a long distance telephone company, and reducing telemarketing sales calls. New publications are created as consumer needs are identified or new services become available.

Electric
Information on electric issues including: the selection of alternative electric suppliers, surviving electrical power outages, service interruption credits, reducing energy usage, appliance service plans, and bill payment assistance programs.
Natural Gas
Information on natural gas issues including: the selection of alternative gas suppliers, estimated bills, reducing energy use, and bill payment assistance programs.
Telephone
Information on telephone issues including: slamming, cramming, telemarketing sales calls, telephone calling cards, 900 numbers, and tips for selecting a long distance telephone company.
Business Customers
Information on issues small business customers encounter related to energy and telecommunications services in Michigan including: energy utility security deposits, customer contracts, meter accessibility, and porting, slamming, cramming of telecommunications services.
Video/Cable Television
Information on video/cable television issues: informal and formal dispute resolution process for filing video/cable television complaints.
Motor Carrier
If you are planning to hire a household goods moving company to move you within the state of Michigan, make sure the company you choose has a license from the Michigan Public Service Commission.

MPSC Links
 •  Staff Directory
 •  Information in Arabic
 •  Información en Español
Quick Links
 •  ID Theft - When Bad Things Happen to Your Good Name
 •  Protect Your Privacy & Prevent Utility Service Fraud
 •  MI Attorney General Consumer Alerts
 •  Federal Trade Commission - Consumer Protection
 •  Michigan Office Of Aging - Consumer Alerts
 •  U.S. DOE - Tips On Saving Energy & Money At Home
 •  Home Energy Saver
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