Consumer tips and brochures provide information on important utility topics such as: reducing energy use, bill payment assistance programs, selecting a long distance telephone company, and reducing telemarketing sales calls. New publications are created as consumer needs are identified or new services become available.
Information on electric issues including: the selection of alternative electric suppliers, surviving electrical power outages, service interruption credits, reducing energy usage, appliance service plans, and bill payment assistance programs. View More
Information on natural gas issues including: the selection of alternative gas suppliers, estimated bills, reducing energy use, and bill payment assistance programs. View More
Information on telephone issues including: slamming, cramming, telemarketing sales calls, telephone calling cards, 900 numbers, and tips for selecting a long distance telephone company. View More
Information on issues small business customers encounter related to energy and telecommunications services in Michigan including: energy utility security deposits, customer contracts, meter accessibility, and porting, slamming, cramming of telecommunications services. View More
Information on video/cable television issues: informal and formal dispute resolution process for filing video/cable television complaints. View More