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telephone consumer tips
 • Rural Call Completion
 • Is Broadband Available? Find out with Connect Michigan.
 • Tips For Terminating Or Changing Utility Service
 • Protect Your Privacy And Prevent Utility Service Fraud
 • Help With Utility Problems is Available by Calling the MPSC's Toll-Free Number!
>  More Telephone Tips

complaints, inquiries and comments

• File a Complaint or Inquiry

• Frequently Asked Questions PDF icon

• Comment on an MPSC Case


payment issues

• Lifeline Payment Assistance PDF icon

• Payment Arrangements

• Disconnection for Nonpayment


billing / price information

• Billing Rules

• Explanation of Charges on Bill

• Unauthorized Charges on Bill

• Telephone Price Information


service information

• Quality of Service Rules

• Customer Choice of Companies

• Technical Information

• Unauthorized Switch of Companies


MPSC Links
 •  Staff Directory
 •  Information in Arabic
 •  Información en Español
Quick Links
 •  Telephone Statutes, Rules and Standards
 •  Michigan Attorney General - File a Complaint
 •  Federal Communications Commission - File a Complaint
 •  Miss Dig
 •  Statutes, Rules and Standards
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