• Report Utility Cable Theft! 
Describes the growing problem of utility cable theft in Michigan.

• Local Number Portability Is Available 
Reminds Michigan consumers that Local Number Portability (LNP) is available and provides advice for those who are considering porting their number to a new carrier.

• Lifeline and Link-up: Eligibility Requirements Have Been Expanded 
Outlines eligibility requirements and benefits of program to assist low-income customers with telephone expenses.

• Don't Get Stuck With The Bill! 
Describes "cramming" -- the telephone billing practice of adding charges to customers' bills without their knowledge or consent. Outlines steps consumers can take to avoid cramming.

• Know Your Telephone Services And Costs! 
Encourages telephone customers to review the itemized charges on their monthly bill, and to know what services they are being charged for.

• Protect Yourself When Using 900-Number Pay-Per-Call And Other Information Services! 
Outlines steps consumers can take to avoid unwanted charges from 900-number and other information services.

• 911 Telephone Emergency Access 
Outlines 911 emergency dialing procedures from home or a business.

• Are Those Away-From-Home Telephone Charges Costing Too Much? 
Describes how to avoid high long distance charges when calling from public telephones or payphones located in hotels, motels, hospitals, gasoline stations, convenience stores, etc.

• Blocking Certain Telephone Features Can Save You Money! 
Presents various types of local and long distance telephone call blocking features available to customers.

• Caller ID: Does It Protect You? 
Outlines steps callers can take to prevent their telephone number from appearing on a called party's Caller ID device.

• Casual Calling Rates 
Describes what casual calling rates are and presents ways to avoid being charged at these high long distance telephone rates.

• Utility Bills and Your Credit Report 
Describes credit reporting as it applies to utility bills, and provides information and resources available to help maintain good utility credit.

• Cutting Telephone Costs 
Provides ways to reduce the cost of residential telephone service.

• Michigan's "Do Not Call" List 
Describes the 'Do Not Call' List and how Michigan consumers can sign up by phone or online.

• The Formal Telephone Complaint 
Outlines steps to take to pursue a formal telephone complaint with the Commission.

• Are You Creating High Long Distance Bills Using Your Computer? 
Alerts telephone customers about Web site links and e-mail attachments that, when activated, result in expensive, computer-generated, long distance phone calls.

• Know Your Local Telephone Calling Area 
Discusses the importance of knowing your local calling area in order to avoid unexpected long distance telephone charges.

• MPSC Documents And Information Resources Available On Web Site 
Describes the types of documents and information resources available on the MPSC'S Web site.

• Help With Utility Problems is Available by Calling the MPSC's Toll-Free Number! 
Identifies special Michigan Public Service Commission toll-free numbers that consumers can use to receive help with natural gas, electric and telephone service problems and inoperative payphones.

• Toll-Free Number Helps Report Broken Payphones! 
Identifies special toll-free telephone number that customers can call to report broken or damaged payphones.

• Protect MI Child Registry 
Describes the Protect MI Child Registry -- which enables parents to guard children from unwanted electronic messages.

• You Do Have Some Control Over Who Calls You -- How To Reduce Telemarketing Sales To Your Home 
Outlines Federal Communications Commission (FCC) and Federal Trade Commission (FTC) rules -- providing protection from abusive and deceptive telemarketing sales practices. Also provides information on how consumers can get their names off marketing lists.

• The Michigan Relay Center 
Describes the Michigan Relay Center -- a special telephone service that enables people who are deaf, hard of hearing or speech impaired to communicate with anyone.

• Anti-Slamming Rules Protect Consumers! 
Outlines procedures a telephone company must follow when switching a customer's service from one company to another. Also identifies steps to take if your telephone service is slammed.

• Tips For Terminating Or Changing Utility Service 
Outlines precautionary steps to take when changing or terminating utility service.

• Protect Your Privacy And Prevent Utility Service Fraud 
Provides information on how to prevent utility service fraud and identifies steps to take if you are a victim.