• The Home Heating Credit 
Describes eligibility requirements and how to apply for the Home Heating Credit.

• Understanding Your Natural Gas Bill 
Explains the various itemized charges on a natural gas bill.

• Utility Help for Military Families 
Provides information on utility shutoff protection for eligible military families.

• Home Heating Help 
Advises of programs which help customers avoid winter utility service shutoff.

• The Earned Income Credit Can Help Low Income Families Pay Their Utility Bills 
Describes eligibility requirements and how to apply for the Earned Income Credit.

• Tips For Terminating Or Changing Utility Service 
Outlines precautionary steps to take when changing or terminating utility service.

• Protect Your Privacy And Prevent Utility Service Fraud 
Provides information on how to prevent utility service fraud and identifies steps to take if you are a victim.

• The Formal Utility Complaint 
Describes how a customer files a utility complaint with the Michigan Public Service Commission.

• The Real Story About Estimated Utility Bills 
Provides information on the billing practice of estimated utility bills and discusses customer meter reads.

• Help With Utility Problems is Available by Calling the MPSC's Toll-Free Number! 
Identifies special Michigan Public Service Commission toll-free numbers that consumers can use to receive help with natural gas, electric and telephone service problems and inoperative payphones.

• Appliance Service Plans-Read The Fine Print 
Describes the home appliance service plans offered by utility companies, and provides information to consider before purchasing such a plan.

• Utility Bills And Your Credit Report 
Describes credit reporting as it applies to utility bills, and provides information and resources available to help maintain good utility credit.

• Natural Gas Choice Is Here 
Provides helpful information on what customers should know about switching to an Alternative Natural Gas Supplier.

• Making An Informed Choice 
Provides information on the Natural Gas Customer Choice Program - including a comparison of a sample full-service customer bill and an Alternative Gas Supplier (AGS) customer bill.

• Supplemental Home Heating Sources - Life Saving Tips 
Provides information on the safe operation of fireplaces and electric, gas, and kerosene space heaters.

• The Rate Case-How Utility Rates Are Set 
Identifies the procedures involved in setting up rates utility companies may charge for their services.

• Your Utility Meter: Accessibility and Location 
Provides information on customer responsibilities regarding meter location, access, and relocation costs.