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Consumer Alerts

• Michigan Public Service Commissioners Coming to Seven Michigan Cities This Fall PDF icon
The Michigan Public Service Commission (MPSC) announces its schedule of seven Consumer Forums to be held in Michigan cities this October.

• 2008/2009 Home Heating Help PDF icon
Advises of programs which help customers avoid winter utility service shutoff.

• Are You Eligible For The 2008 Home Heating Credit? PDF icon
Describes eligibility requirements and how to apply for the Home Heating Credit.

• The Earned Income Credit Can Help Low Income Families Pay Their Utility Bills PDF icon
Describes eligibility requirements and how to apply for the Earned Income Credit.

• The ABCs of Summer Energy Bill Savings PDF icon
Provides the ABCs to summer energy savings that will help consumers reduce energy use and stay cool.

• Beat the Heat and $ave: Hot Tips For Staying Cool! PDF icon
Provides tips for homeowners and businesses to reduce energy use, stay cool, and save money.

• Tips For Terminating Or Changing Utility Service PDF icon
Outlines precautionary steps to take when changing or terminating utility service.

• Surviving Electrical Power Outages PDF icon
Describes steps to take to prepare for an electrical power outage and what to do if it occurs.

• MPSC Documents And Information Resources Available On Website PDF icon
Describes the types of documents and information resources available on the MPSC'S Web site.

• Protect Your Privacy And Prevent Utility Service Fraud PDF icon
Provides information on how to prevent utility service fraud and identifies steps to take if you are a victim.

• Utility Bills And Your Credit Report PDF icon
Describes credit reporting as it applies to utility bills, and provides information and resources available to help maintain good utility credit.

• The Real Story About Estimated Utility Bills PDF icon
Provides information on the billing practice of estimated utility bills and discusses customer meter reads.

• Report Utility Cable Theft! PDF icon
Describes the growing problem of utility cable theft in Michigan.

• Tips For Safe Use Of A Portable Generator PDF icon
Provides advice on selecting and using a portable generator in the event of an electrical power outage.

• Supplemental Home Heating Sources - Life Saving Tips PDF icon
Provides information on the safe operation of fireplaces and electric, gas, and kerosene space heaters.

• Your Utility Meter: Accessibility and Location PDF icon
Provides information on customer responsibilities regarding meter location, access, and relocation costs.

• Appliance Service Plans-Read The Fine Print PDF icon
Describes the home appliance service plans offered by utility companies, and provides information to consider before purchasing such a plan.

• Help With Utility Problems is Available by Calling the MPSC's Toll-Free Number! PDF icon
Identifies special Michigan Public Service Commission toll-free numbers that consumers can use to receive help with natural gas, electric and telephone service problems and inoperative payphones.

• The Formal Utility Complaint PDF icon
Describes how a customer files a utility complaint with the Michigan Public Service Commission.

• The Rate Case-How Utility Rates Are Set PDF icon
Identifies the procedures involved in setting up rates utility companies may charge for their services.

• Tips On Saving Energy & Money At Home
Provides helpful tips on saving energy around the house. (U.S. Department of Energy web site)


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