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  FAQ
Does the MPSC regulate telemarketing sales?
 
Answer:

The MPSC does not regulate telemarketing sales. Two federal government agencies provide protection from abusive and deceptive telemarketing sales practices: (1) the Federal Communications Commission (FCC) adopted rules implementing the Telephone Consumer Protection Act to protect consumers from receiving unsolicited telephone marketing calls; and (2) the Federal Trade Commission issued the Telemarketing Sales Rule to protect consumers from telephone fraud. The Michigan Department of Attorney General also investigates disputes regarding telemarketing sales. The MPSC's Telemarketing Consumer Alert provides additional information on controlling telemarketing sales in the home.


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