• Programs and Protections for Senior Citizens 
Provides information about programs available to protect and assist seniors (age 65 or older)

• Electric Choice for Residential and Commercial Customers 
Provides helpful information on what customers should know about switching to an Alternative Electric Supplier.

• The Home Heating Credit 
Describes eligibility requirements and how to apply for the Home Heating Credit.

• Understanding Your Electric Bill 
Explains the various itemized charges on an electric bill.

• Electric Outage Service Credits - Surviving Power Outages 
Provides information on electric outage credits that customers may be eligible for due to lengthy or frequent service outages.

• Utility Help for Military Families 
Provides information on utility shutoff protection for eligible military families.

• Home Heating Help 
Advises of programs which help customers avoid winter utility service shutoff.

• Supplemental Home Heating Sources - Life Saving Tips 
Provides information on the safe operation of fireplaces and electric, gas, and kerosene space heaters.

• The Earned Income Credit Can Help Low Income Families Pay Their Utility Bills 
Describes eligibility requirements and how to apply for the Earned Income Credit.

• Tips For Terminating Or Changing Utility Service 
Outlines precautionary steps to take when changing or terminating utility service.

• Protect Your Privacy And Prevent Utility Service Fraud 
Provides information on how to prevent utility service fraud and identifies steps to take if you are a victim.

• Your Utility Meter: Accessibility and Location 
Provides information on customer responsibilities regarding meter location, access, and relocation costs.

• The Formal Utility Complaint 
Describes how a customer files a utility complaint with the Michigan Public Service Commission.

• Help With Utility Problems is Available by Calling the MPSC's Toll-Free Number! 
Identifies special Michigan Public Service Commission toll-free numbers that consumers can use to receive help with natural gas, electric and telephone service problems and inoperative payphones.

• Appliance Service Plans-Read The Fine Print 
Describes the home appliance service plans offered by utility companies, and provides information to consider before purchasing such a plan.

• The Real Story About Estimated Utility Bills 
Provides information on the billing practice of estimated utility bills and discusses customer meter reads.

• Utility Bills And Your Credit Report 
Describes credit reporting as it applies to utility bills, and provides information and resources available to help maintain good utility credit.

• Tips For Safe Use Of A Portable Generator 
Provides advice on selecting and using a portable generator in the event of an electrical power outage.

• Report Telephone and Electric Cable Theft 
Describes the growing problem of utility cable theft in Michigan.

• Beat the Heat and $ave: Hot Tips For Staying Cool! 
Provides tips for homeowners and businesses to reduce energy use, stay cool, and save money.

• The Rate Case-How Utility Rates Are Set 
Identifies the procedures involved in setting up rates utility companies may charge for their services.

• Tips On Saving Energy & Money At Home
Provides helpful tips on saving energy around the house. (U.S. Department of Energy web site)