michigan relay service

Michigan Relay is a communications system that allows hearing persons and Deaf, hard of hearing, or speech-impaired persons to communicate by telephone.  As mandated by the Michigan Public Service Commission, all providers of basic local exchange telephone service must share in the cost of providing the telecommunications relay service (TRS).  Hamilton Relay works with the local exchange carriers in Michigan to provide this service.  Users may reach Michigan Relay by dialing 7-1-1. 

Michigan Relay is fast and easy to use. There is no additional charge to use this service. Only normal telephone charges will be applied. There are no limits to the length or number of calls you place.

Questions or concerns about Michigan Relay can be directed to your local telephone provider or contact Hamilton Relay at:

Customer Care
Hamilton Relay
P.O. Box 285
Aurora, NE 68818
Voice/TTY: 844-578-6563
Fax: 402-694-5110
E-mail: mirelay@hamiltonrelay.com.

Additional Resources

Michigan Relay

Types of Relay Calls

Michigan CapTel

Michigan CapTel Flyer

Michigan Relay Consumer Tips

The Michigan Coalition of Deaf and Hard of Hearing People is a collection of agencies and organizations working together to improve accessibility and services for Michigan's Deaf and Hard of Hearing people.  Here, users can find information about hearing loss, communication accommodations, civil rights and laws, jobs, healthcare, and even more.  The site also has links to a variety of organizations, agencies, and businesses that provide products and services specially designed for those who are deaf or hard of hearing.

The Division on Deaf, DeafBlind and Hard of Hearing (DODDBHH) is a state agency within the Commission on Disability Concerns in the Michigan Department of Civil Rights, to protect and assist people with hearing loss.  This site offers a brochure on the services available to Deaf, DeafBlind and Hard of Hearing, a Communication Access Needs Card, and a Best Practices guide and checklist for those serving people who are deaf, hard of hearing, or speech-impaired, among other things.  Also available: a history of the agency, and other statistics concerning Deaf and Hard of Hearing in Michigan.