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1. Find and select the product(s) from the website. Note any special
ordering instructions or information regarding the product(s).
2. On your PURCHASE ORDER, include the product number, a general description, color, size, and other information. Include the billing address, the ship to address, contact's name and contact's phone number on the purchase order.
Mail purchase orders to:
Michigan State Industries
5656 S. Cedar St.,Ste. 100
Lansing MI 48909 or
Fax your purchase order to:
MSI Order Entry Dept at (517) 241-0630.
3. Printable Order Forms are available for your convenience. Forms can be filled out and mailed or faxed to the above MSI address and fax number.
NOTE:
Prices are subject to change WITHOUT notice.
MSI must receive written verification of the order before it can be processed. If your organization does not use purchase orders, contact MSI Sales at (517) 373-4277 for ordering information.
An ORDER ACKNOWLEDGEMENT will be mailed or emailed*, if email address is on record, within one week of receipt of the purchase order, to the bill to address. The order acknowledgement will contain the information from your purchase order including product information and confirmation of prices, any special instructions and an estimated delivery date.
Carefully review the order acknowledgement for completeness and accuracy.
Customers should verify and inspect all orders upon receipt. Notify MSI CUSTOMER SERVICE IMMEDIATELY of any problems or discrepancies with the order, product or delivery.
*Note:
Please include your business email address on all purchase orders for future processing of your acknowledgements and invoices.
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