Beware of Scams after a Disaster

Contact: Ron Leix, MSP/EMHSD Public Information Officer, 517-324-2304
Agency: State Police

SEOC News Release No. 8 – May 1, 2014

LANSING – The State Emergency Operations Center urges residents affected by the April severe storms and flooding to be alert for scam artists using new and old tricks to obtain vital information or take advantage of disaster-weary survivors.

Residents should be cautious of door-to-door solicitors who hand out flyers and promise to speed up the insurance or contracting process and those who ask for large cash deposits or advance payments in full. Scam artists are often transients who will move quickly into a troubled area, target those perceived as vulnerable or in need of assistance and leave town without fulfilling services.

“When contracting services after an emergency or disaster, you need to be cautious not to be taken advantage of by scam artists,” said Capt. Chris A. Kelenske, Deputy State Director of Emergency Management and Homeland Security and commander of the Michigan State Police, Emergency Management and Homeland Security Division (MSP/EMHSD). “Unfortunately, natural disasters often bring out con artists, scammers and those looking to make a quick buck by taking advantage of disaster survivors and others willing to help.”

Consider the following when hiring a contractor after a disaster:

  • Ask to see state or local permits or licenses. Go to and to verify state license information.
  • Hire known and recommended repair companies.
  • Get at least two estimates from different companies.
  • Get all agreements in writing.
  • Make a full payment only when terms of the contract are met.

Individuals are also encouraged to be careful when being solicited for services by phone or email. If the deal being offered is too good to be true, it is probably a fraudulent service.


Price Gouging

Under the Michigan Consumer Protection Act, a retailer may not charge a price that is "grossly in excess of the price at which similar property or services are sold."  Consumers should be aware of prices and report any business that appears to be charging grossly excessive prices for necessary supplies, such as water, ice, plywood, gas and generators.

If consumers are concerned that a retailer may be engaging in behavior that violates the Consumer Protection Act, they are encouraged to contact the Attorney General's Consumer Protection Division at 1-877-765-8388 or file an online complaint at


Charity Scams

Charities often form to help those affected after a disaster. While the public is encouraged to donate to charities, be sure that the charity is a worthy one. In response to a disaster, bogus charities are often created in an attempt to profit from the generosity of the public.

Consider the following before donating:

  • DO NOT give cash.
  • Make out a check or money order to the organization, not the individual collecting for the organization.
  • Be wary of excessive pressure for on-the-spot donations.
  • DO NOT hesitate to ask for written information about the charity and be wary of charities that describe a lot of emotions towards the victims and lack of information concerning what they do.
  • DO NOT respond to unsolicited (spam) email containing information about charities and donations.
  • Research the organization and their purpose using the Internet.
  • DO NOT provide personal or financial information to anyone soliciting contributions.
  • Call the Attorney General's Charitable Trust Section at 517-373-1152 to inquire about a charity or check out information that a charity has provided to you.
  • Check on an organization's license and learn more about charities and the laws they must follow by visiting

For more information and tips to help you give wisely, go to the Michigan Attorney General’s website at


About the Disaster

Gov. Rick Snyder declared on April 17 a "state of disaster" for Newaygo and Osceola counties due to severe weather and widespread flooding, making available state aid and assistance to communities in the disaster area. The governor's declaration authorizes the MSP/EMHSD to coordinate state response and recovery efforts.

The State Emergency Operations Center (SEOC) is the emergency operations center for the state of Michigan. Located in Lansing, the SEOC is overseen by the MSP/EMHSD and coordinates response and recovery efforts by state agencies and local government.  The SEOC is staffed by members of state agencies for decision making and information coordination during disasters or emergencies in the state of Michigan.