Insurance Carrier Options

When you retire, you and your eligible dependents can enroll in the plan's group insurance offerings. You can enroll in the Master Health Care Plan (MHCP) or one of several Health Maintenance Organizations (HMOs). For provider information and details about coverage, refer to the Insurance Options Summary (R0379C). You can also download brochures from the insurance carrier links in the table below.

Check out the Insurance Information (R0058C) document for information on enrollment, coverage, and eligibility for retirees.

Who to contact and when:

Topics

Who to contact

Billings and claims for services
Cards
Claims
Co-pays
Deductibles
Covered procedures
Benefits
Services
In-Network vs. Out-of-Network
Yearly plan changes
Your insurance carrier
(see contact information below)

Enrollment questions
Eligibility questions
Monthly premium payments

Office of Retirement Services

Insurance carriers

The insurance carrier answers any questions about insurance claims or if you want to know if a particular service is covered. If you have enrollment questions or problems, contact ORS.  If you apply at least 3 months before your insurance effective date, your cards will usually arrive by your retirement effective date. If you need health services before your cards arrive, contact the insurance carrier directly to get your policy number or to verify coverage.

 

Insurance Carrier Information

Non-Medicare

Medicare

  Blue Cross Blue Shield of Michigan (BCBSM)
www.bcbsm.com/mpsers
800-422-9146
    Blue Cross Blue Shield of Michigan (BCBSM)
www.bcbsm.com/mpsers
800-422-9146
 
OptumRx
www.optumrx.com/mycatamaranrx
866-288-5209
OptumRx
www.optumrx.com/mycatamaranrx
855-577-6517
Blue Care Network
www.bcbsm.com/mpsers
800-662-6667
Blue Care Network
www.bcbsm.com/mpsers
866-966-2583
Health Alliance Plan (HAP)
Not available as of January 1, 2018
www.hap.org
800-422-4641
Health Alliance Plan (HAP)
Not available as of January 1, 2018
www.hap.org/medicaresolutions
800-801-1770
Priority Health
www.priorityhealth.com/mpsers
888-389-6648
Priority Health
www.priorityhealth.com/mpsers
888-389-6648
   

Dental/Vision

  Delta Dental
www.deltadentalmi.com/MPSERS
800-345-8756
 
BlueVision (supported by VSP)
www.bcbsm.com/mpsers/vision-plan.html
877-478-7558
 

Your medical records are private.

The Health Insurance Portability and Accountability Act (HIPAA) and related rules require group health plans to protect the privacy of its members' health information. If you are concerned that your privacy rights have been compromised, or you need further information, please contact ORS.