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OSA - Office of Services to the Aging | MDCH Office of Services to the Aging | MDCH
Office of Services to the Aging | MDCH
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Long Term Care Ombudsman Program

Long Term Care Ombudsman program was created to help address the quality of care and quality of life experienced by residents who reside in licensed long term care facilities such as nursing homes, homes for the aged, and adult foster care facilities.

The Long Term Care Ombudsman program is available toll free at 1-866-485-9393 for concerned relatives to investigate complaints, suggest remedies, and assist with resident rights, payments, issues, guardianship, and nursing home placement.



When to Call an Ombudsman

Ombudsman Phone

• When to Call an Ombudsman
Residents and families may receive information, learn how to resolve problems or begin the complaint process for concerns in licensed nursing homes, homes for the aged, and adult foster care homes.