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MPSC Designates United Way 2-1-1: Midland Call Center as the 2-1-1 Answering Point for 31 Exchanges in Clare, Gladwin, Gratiot, Isabella and Midland Counties

Contact:  Judy Palnau (517) 241-3323


July 1, 2009

The Michigan Public Service Commission (MPSC) today designated United Way 2-1-1:  Midland Call Center as the 2 -1-1 answering point for 31 exchanges in Clare, Gladwin, Gratiot, Isabella and Midland counties.

The abbreviated dialing number 2-1-1 has been assigned by the Federal Communications Commission (FCC) to enable callers to reach community resource and referral answering points.

The 31 exchanges are:  Beaverton, Alma, Clare, Breckenridge, Farwell, Crystal, Gladwin, Ithaca, Harrison, Merrill, Houghton Lake, Riverdale, Alger, Hemlock, Hope, Freeland, Pinconning, Midland, Standish, Sanford, West Branch, Barryton, Blanchard, Coleman, Mt. Pleasant, Remus, Rosebush, Shepherd, St. Louis, Weidman, and Winn.

United Way 2-1-1:  Midland Call Center will provide operation of the 2-1-1 telephone number 24 hours per day, seven days per week. The Commission concluded that its approval is provisional, in part, due to the FCC's ability to recall the 2-1-1 number.

The MPSC is an agency within the Department of Energy, Labor & Economic Growth. 

Case No. U-15927

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