Insurance Advocate's Cable Show Takes Consumers behind the Scenes
Contact:
Kathy Fagan 517-373-9280
Agency:
Licensing and Regulatory Affairs
August 5, 2009 - Michigan consumers get an opportunity to see how auto and home insurance claims are processed behind the scenes, and get step-by-step instructions on how to interact with their insurance company, in the latest episode of "Insurance 101 with Butch Hollowell," set to begin airing this week on cable stations throughout the state.
"Making a claim on your insurance policy can be a confusing experience, especially if you're already traumatized because of an accident or a catastrophe that's occurred to your home," Hollowell said. "My guest on this month's episode, Citizens Insurance Director of Public Affairs Teri Morante, walks us through two different claims scenarios and explains how they are processed."
"Insurance 101 with Butch Hollowell," a monthly show, is aimed at educating consumers about automobile and home insurance issues. The 30-minute program explains confusing insurance terms in plain language, answers individual consumers' insurance-related questions, and provides viewers with helpful tips and tools so that they are well-prepared to buy the best insurance coverage for the money.
Hollowell hosts the show and interviews invited guests, including insurance agents and experts from the insurance industry. A regular feature of the show is an "Ask the Advocate" segment in which a consumer asks Hollowell an insurance-related question.
"Insurance 101 with Butch Hollowell" has been released to more than 80 cable stations statewide and is expected to run multiple times throughout each month. New shows will be produced monthly. Check local listings for air dates and times. Previous episodes can be viewed by visiting the Insurance Advocate website at www.michigan.gov/lowerratesnow.
As Michigan's Automobile and Home Insurance Consumer Advocate, Hollowell works to educate consumers on how to protect themselves against predatory or illegal insurance practices and coordinate advocacy and educational efforts with non-governmental consumer advocacy entities and other organizations.
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