Welcome to the Michigan Office of Financial and Insurance Regulation (OFIR) Health Maintenance Organization (HMO) Consumer Guide - 2008. This guide is designed to provide you with information about HMOs in Michigan. Specifically, the OFIR HMO Consumer Guide:

By clicking on the "Enter the Consumer Guide" link to the right, you can choose to view the entire consumer guide at once or you can choose certain HMOs or categories to compare. The categories of information on the consumer guide are the National Committee for Quality Assurance Accreditation ^{®  (NCQA)}  ; Access & Service; Doctor Communication & Services; Staying Healthy; and Getting Better & Living with Illness. The definitions for each of these categories (a detailed explanation of the comparison information) and definitions for the HMO ratings can be found at the top of the consumer guide.

The information used in parts of this report was compiled in conjunction with NCQA .  The methodology used to calculate this information, is available by e-mailing OFIR at ofir-ins-info@michigan.gov.

The toll free number to reach the Michigan Office of Financial and Insurance Regulation is (877) 999-6442. If you are unable to print information from this site, or know someone who does not have access to this site, you can obtain the consumer guide information by calling OFIR toll free.

Enter the HMO Consumer Guide

The links below, provide other HMO information that may be helpful to you:

HMOs In Your Area
HMO Enrollment Information
HMO Complaint Information
HMO Financial Information
HMO Accreditation Information