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Title: Complaint Center

• Department of Community Health
The Department of Community Health (MDCH) regulates licensed, registered or certified health professionals and care facilities.

• Department of Human Services
The Department of Human Services insures protection to vulnerable citizens receiving care from licensed agencies, facilities and homes.

• Licensing and Regulatory Affairs: OFIS
The Office of Financial and Insurance Services provides consumer information and reporting on various insurance providers including HMOs.


Health Care Provider Licensing Complaints

• Allegation Section:

• How to File a Complaint

• Allegation Process-FAQ's

• Citizen's Guide to Filing an Allegation PDF icon

• Health Care Fraud And Patient Abuse

Health Care Facility Complaints

• BHS Health Facility Online Complaint Form

• Allegation Process-FAQ's

Health Insurance and HMO

• Health Insurance and HMO Grievance Procedure - Request for External Review Form (FIS 0018) PDF icon

• HMO Complaint Information



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