October 11, 2017
LANSING – Michigan Attorney General Bill Schuette today joined a bipartisan coalition of 36 state and the District of Columbia attorneys general to urge the consumer reporting agencies (CRAs) Experian and TransUnion to immediately stop charging fees to consumers placing credit freezes on their accounts as a result of the Equifax data breach. The breach reported last month has so far affected over 145 million Americans, including more than 4.6 million Michigan residents.
In a letter sent yesterday evening, Schuette along with the bipartisan coalition of attorneys general asked the CRAs to stop charging fees for both credit freezes and fees to lift or temporarily lift credit freezes on consumer’s accounts.
“The size and scope of this data breach is massive and worrying about stolen information is more than enough for residents to deal with,” said Schuette. “Adding in a $10 fee to each CRA to place a credit freeze plus another $10 fee every single time the need to temporarily lift the freeze when applying for credit is not only cumbersome but can get expensive. This letter asks these companies to help consumers protect themselves and their credit in the wake of the Equifax breach with as little cost as possible.”
In addition to placing a credit freeze on all of your credit reports, the following tips are offered so consumers can take to safeguard against identity theft:
Schuette’s consumer protection team has also released a consumer alert titled “Credit Freeze; Fraud Alert; & Credit Monitoring,” which walks consumers through their options for securing their information post breach and answers frequently asked questions consumers have, including the following:
Go to Equifax’s Cybersecurity Incident & Important Consumer Information website to see if your information has been impacted.
You can also read Equifax’s FAQ for Consumers; Progress Updates for Consumers; and Notice of Data Breach to keep up on the latest announcements from Equifax.
For general consumer questions or complaints, you may reach the Attorney General’s Consumer Protection Division at:
Consumer Protection Division
P.O. Box 30213
Lansing, MI 48909
Toll free: 877-765-8388