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What should I do if I have a complaint about a car dealer or manager?

Agency: Secretary of State


If you have a complaint, try to work it out with the dealership owner or manager.  If the problem isn't resolved, contact the Department of State's Bureau of Regulatory Services at 1-888-SOS-MICH (767-6424).  An automotive complaint form is available on the Department of State Web site. The bureau investigates issues within its authority.

> More detailed information regarding purchasing a vehicle from a dealership PDF

 

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