Installation of Updates and Software Patches:  When the State of Michigan rolled out new QVF equipment in the summer of 2001, the Windows 2000 operating system was up-to-date in terms of security patches and bug fixes.  It is now time for us to install additional updates and patches.

Beginning June 30, 2003, technicians will be traveling to each QVF jurisdiction to install updates and patches that have been released since the original rollout and are required to fix a number of operating system bugs and address security issues.  The installation time for these patches should be around 30 minutes.  It is not necessary for clerks to be present during the installation as long as our technicians have access to the QVF computer. No appointment will be needed.    A technician will contact you a day or so before arrival.   Installation of these updates and patches will bring QVF systems up-to-date once again.

As part of the update, a number of utilities, programs, and scripts will be placed on the QVF machines to aid QVF helpdesk staff in fixing various problems remotely.

If you have any questions, please call the QVF Helpdesk at 1-800-310-5697.