Extended QVF Help Desk Hours:  To assist jurisdictions that will be conducting a November 6, 2007 election, the QVF Help Desk will offer "on call" support on Saturday, November 3 from 8:00 a.m. to 3:00 p.m.

The "on-call" support number is: 1-517-242-5136

The QVF Help Desk will be open on Tuesday, Election Day from 6:30 a.m. to 9:00 p.m. 

The Help Desk number is: 1-800-310-5697  

Voting System Support Contact Information for November 6, 2007 Elections:  Please direct any questions or concerns that you may have regarding your AutoMARK Voter Assist Terminals or optical scan voting systems to your voting system vendor. The following contact information is provided for your convenience: 

ES&S Customers - AutoMARK and M-100 Optical Scan Tabulators: The ES&S Call Center will be open on Tuesday, Election Day, from 6:30 a.m. to 8:30 p.m.  Please contact the Call Center if you have any questions or concerns regarding your AutoMARK Voter Assist Terminals or M-100 and M-650 tabulators.  If you do not report Election Day issues, the record will show that no problems occurred.  Please note that for this election, ES&S support calls will again be routed through the Bureau of Elections toll free number. 

To report problems please call: 1-800-292-5973

Premier (Diebold) Customers - AccuVote Optical Scan Tabulators: 

Southern Michigan
Tim Allshouse
517-263-8140 office
517-403-0088 mobile   
 
Upper Peninsula
David Carmody
906-293-9936 office
906-235-0802 mobile

Northern Lower Peninsula
Kurt Knowles
231-420-1105 mobile

Diebold Help Desk1-866-307-7689

Fidlar Help Desk1-800-747-4600 

Sequoia Customers - Optech Insight Optical Scan Tabulators: 

Sequoia Help Desk

1-888-742-8037 or 616-464-2283

AutoMARK Assessment: As a continuation of our efforts in evaluating the performance of the AutoMARK Voter Assist Terminals, Bureau staff will be in the field on November 6, 2007 visiting various polling locations.  Upon arrival at each site staff members will introduce themselves and will ask to speak with the precinct chairperson.  The precinct chairperson will then be asked some basic questions regarding the performance of the AutoMARK terminal.  In addition, a number of jurisdictions will be contacted immediately following the election and asked to provide us with the flashcards that were used on Election Day.  

Please feel free to contact the Bureau of Elections if you have any questions regarding the Election Day assessment or flashcard review.  We appreciate your assistance!