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Self-Service Stations very popular with customers who are on-the-go

Contact:  (Media Contact) Kelly Chesney 517-373-2520
Agency: Secretary of State


Image: Logo of Scan Pay Go

APRIL 5, 2007

The number of customers choosing Self-Service Stations to renew their license plate tabs has more than doubled in the second year since Secretary of State Terri Lynn Land first announced them in March 2005, confirming their popularity with motorists.

The stations, which are similar to cash machines, logged almost 30,000 transactions and $3 million in revenue in their first 12 months. Since then, the stations have become even more popular, racking up more than 75,000 transactions totaling $7.5 million in revenue in the second year. Since their inception, there have been more than 105,000 transactions and $10.6 million in revenue.

"Today's consumers expect service when it's convenient for them, not when it's convenient for state government," Land said. "Self-Service Stations offer that convenience to Michigan motorists as one more easy way to renew your license plate tabs. They're as simple as ‘Scan. Pay. Go!'"

Many of the stations are accessible day and night with two already operating outside of a branch office at city halls. The added convenience of the stations also benefits branch office staff because they have more time to help customers with more complex service needs.

The stand-alone stations feature simple touch-screen instructions, dispense new license tabs in just moments and accept the Discover credit card and Visa- and MasterCard-branded debit and credit cards. Customers simply scan the bar code on a renewal notice with their correct name, address, vehicle information and personal identification number before paying.

Customers still can renew their tabs online, by phone or mail, or from a branch office customer service representative.

Visit the department's Web site at www.Michigan.gov/sos for more information about offices and services.

SUPER!Center Locations

  • Clinton Township SUPER!Center
    37015 Gratiot Avenue, Clinton Township (A)
  • Detroit New Center SUPER!Center
    3046 W. Grand Blvd L650, Cadillac Place,
    Detroit (C)
  • Flint Area SUPER!Center
    G-5512 Fenton Road, Flint (A)
  • Grand Rapids Area SUPER!Center
    3665 28th Street SE, Centerpointe Mall 6-B,
    Grand Rapids (D)
  • Livonia Area SUPER!Center
    17176 Farmington Road,
    in the Burton Hollow Plaza
    on the northeast corner of
    Farmington Road and 6 Mile, Livonia (A)

PLUS Office Locations

  • Central Oakland County PLUS
    1608 N. Perry Road, Pontiac (A)
  • Central Wayne County PLUS
    6090 N. Wayne Road, Westland (A)
  • Grand Traverse County PLUS
    1759 Barlow, Traverse City (A)
  • Kalamazoo County PLUS
    5316 W. Main St. in the Maple Hill Mall
    Kalamazoo (B)
  • Lansing Area PLUS (Eaton County)
    5827 W Saginaw, Delta Center, Lansing (B)
  • Lapeer County PLUS
    700 S Main Street, Ste 101B, Lapeer (B)
  • Marquette County PLUS
    2025 U.S. 41 W., in the Marquette Mall,
    Marquette (A)
  • Mecosta County PLUS
    206-A N Michigan Avenue, Big Rapids (B)
  • Montcalm County PLUS
    Suite 21 of the Marketplace Shoppes 701 S.
    Greenville West Drive, Greenville (A)
  • Northwest Berrien County PLUS 1960 Mall Place,
    Orchards Park Shopping Center Benton Harbor (A)
  • Northwest Detroit PLUS (Wayne County)
    20210 West 7 Mile, Detroit (B)
  • Northeast Wayne County PLUS 25700 Joy Road,
    Redford (A) 
  • Roscommon County PLUS 2565 S Gladwin Road,
    Prudenville (B)
  • St. Joseph County PLUS
    931 S. Centerville Road, Sturgis (A)
  • Sanilac County PLUS
    277 E Sanilac, Sandusky (A)
  • South Kalamazoo County PLUS
    603 Romence Road, Portage (A)
  • Southeast Berrien County PLUS
    110 E Main Street, Niles (B)
  • Southeast Macomb County PLUS
    24040 Harper Ave., St. Clair Shores (A)
  • Southeast Wayne County PLUS
    21572 Ecorse Road, Taylor (A)
  • Southwest Oakland County PLUS
    31164 Beck Road, Novi (A)
  • Southwest Wayne County PLUS
    795 Sumpter Road, Belleville (B)
    Tuscola County PLUS
    150 Millwood, Caro (A)
  • West Wayne County PLUS
    44948 Ford Road, Canton (B)

Beyond the Branch Office

  • City of Wayne City Hall
    3355 S. Wayne Road, Wayne (E)
  • Three Rivers City Hall
    333 W. Michigan Ave., Three Rivers (E)

Self-Service Station Hours of Operation

  • A - 24 x 7
  • B - M, T, TH, F: 9 a.m. - 5 p.m.
    W: 9 a.m. - 7 p.m.
  • C - M, T, TH, F: 9 a.m. - 5 p.m.
    W: 9 a.m. - 7 p.m.
    SAT: 9 a.m. - Noon
  • D - M-SA: 10 a.m. - 9 p.m.
    SU: Noon - 5 p.m.
  • E - M-F: 8 a.m. to 4:30 p.m.
    Plus additional hours
    when public meetings are held
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