April 24, 2007
Secretary of State Terri Lynn Land today announced that
visitors to the Frank J. Lada Allen Park Community Center now have the
convenience of renewing license plate tabs on a Self-Service Station.
The new Self-Service Station allows customers to scan
their license plate renewal form, pay with a credit or debit card, and leave
with their tabs in hand. The station is among the first to be installed outside
of a Secretary of State branch office. Land earlier announced opening
tab-renewal stations at government centers as part of her Customer Service
Initiative.
"Excellent customer service today means convenient,
flexible access to state government services," Land said. "Self-Service Stations
help us achieve that by offering customers another option to renew their vehicle
registrations quickly, conveniently and outside of a branch office."
Besides the Self-Service Stations now operating at more
than two dozen branch offices, stations have been installed at government
centers in the city of Wayne and St. Joseph County.
Land also thanked state Sen. Ray Basham, whose district
includes Allen Park and the city of Wayne, for working with the department to
find locations for the Self-Service Stations.
The community center, located at 15800 White St., is open
from 6:30 a.m. to 10:30 p.m. Monday through Friday, 9 a.m. to 9 p.m. on Saturday
and 9 a.m. to 6 p.m. on Sunday.
"Eighth District residents now have two options to renew
their tabs outside of a branch office with the installation of the Allen Park
Self-Service Station," Basham said. "I'm pleased to be able to help Wayne County
residents get access to innovative customer-service solutions like this one
that's as close as the city of Wayne's City Hall or Allen Park's community
center."
The stations have proved popular with customers, logging
about 100,000 transactions totaling more than $10 million since their start in
April 2005.
In addition to Self-Service Stations and branch offices,
customers can renew tabs by Internet, phone and mail.
Other components of Land's Customer Service Initiative
include a call for more SUPER!Centers and PLUS offices, which feature expanded
hours and services, as well as expanding the services available online so
customers can skip the trip to a branch office entirely. Land also has
heightened customer convenience by adding cash machines to 30 branch offices as
part of a pilot program.
Visit
www.Michigan.gov/sos for more information about Self-Service Stations and
branch office locations, as well as other Department of State services.