SEPTEMBER 25, 2007

Washtenaw County's first PLUS office opened this week, bringing enhanced service and greater convenience to area customers, Secretary of State Terri Lynn Land announced.

"Washtenaw County's new PLUS office offers timesaving options for today's busy customers," Land said. "Expanded hours and added services help make office visits more convenient."

PLUS offices offer additional services and conveniences, such as payment by Discover credit card at the counter, expanded Wednesday hours from 9 a.m. to 7 p.m., instant titles, the ability to purchase your own driving record on site and Self-Service Stations for tab renewals.

The office is at 353 N. Maple Road in Ann Arbor.

Creation of the PLUS office is part of the 2007 phase of Land's Branch Office Modernization Program. The goal is to provide customers with state-of-the-art services while containing expenditures. The program's emphasis on investing in people and services, and not "bricks and mortar," has allowed the Department of State to minimize costs by using existing facilities and resources whenever possible as well as preserve employee jobs.

The program was launched in April 2004. The initial phase resulted in the development of 23 PLUS offices and five SUPER!Centers. Customer satisfaction has consistently been high thanks to the modern, convenient services and enhanced efficiencies these offices provide.

During the program's 2007 phase, eight PLUS offices and one SUPER!Center are being created. In 2008, three more PLUS offices are scheduled for development.

For more information about branch office locations and services, visit the Branch Office Locator at www.Michigan.gov/sos.