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Photo 1 - Program aids hearing-impaired customers

Image: Video Interpreter Program

Sherri Jordan, manager of the Flint Area SUPER!Center, shows how to use a video interpreter service offered at select Secretary of State branch offices as part of a pilot program. The service provides customers who use sign language greater flexibility and freedom when conducting business with the department. It uses a monitor with a built-in camera and audio system to connect the customer and office clerk to a sign language interpreter at a special communication relay center.
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