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Self-Service Station program turns 5

Image: Logo of Scan Pay Go

APRIL 1, 2010

Total number of transactions has surpassed 550,000

After five years, Michigan's Self-Service Station program for conveniently renewing vehicle license plate tabs continues to set records for customers served, Secretary of State Terri Lynn Land said today.

Since Land introduced the ATM-style machines at the end of March 2005, the number of transactions in the program has climbed each year. In the last 12 months ending March 31, more than 224,000 transactions have been recorded. That is the highest total to date and an increase of more than 750 percent over the first year of the program. The program also set a record high for transactions in a month in March with 24,163.

Self-Service Stations in Michigan
 

Period Transactions Revenue
April 2005 -- March 2006  30,000 $3 million
April 2006 -- March 2007 76,000 $7.6 million
April 2007 -- March 2008  96,000 $9.7 million
April 2008 -- March 2009 131,000 $13.1 million
April 2009 -- March 2010 224,000 $22.2 million
     
Totals 557,000 $55.6 million

"Self-Service Stations have saved thousands of hours of our customers' time," Land said. "They remain an important part of this department's commitment to providing efficient, quality service while overcoming budgetary challenges."

The machines allow residents to print off their license plate tabs by simply scanning a bar code on their renewal notice and then swiping a Visa, MasterCard or Discover Card to pay their registration fees. The do-it-yourself transactions, which free up office staff to assist other customers, are often completed in two minutes or less.

There are 59 Self-Service Stations statewide, 27 of which may be accessed 24 hours a day, seven days a week. They are located at 44 PLUS Offices, six SUPER!Centers, six traditional branch offices and three municipal buildings. Stations will be installed at an additional 11 offices across the state in the near future.

To learn more about Self-Service Stations and other services, visit the department Web site at www.Michigan.gov/sos.

SELF-SERVICE STATIONS

SUPER!Center Locations

  • Clinton Township SUPER!Center
    37015 Gratiot Ave., Clinton Township (A)
  • Detroit New Center SUPER!Center
    3046 W. Grand Blvd L650, Cadillac Place, Detroit (A)
  • Flint Area SUPER!Center
    G-5512 Fenton Road, Flint (A)
  • Grand Rapids Area SUPER!Center
    3663 28th Street SE, Centerpointe Mall 10-C, Grand Rapids (B)
  • Livonia Area SUPER!Center
    17176 Farmington Rd, in Burton Hollow Plaza on NE corner of Farmington and 6 Mile, Livonia (A)
  • Oakland County SUPER!Center
    1608 N. Perry Road, Pontiac (A)

PLUS Office Locations

  • Bay County PLUS
    1007 N. Euclid, Bay City (A)
  • Calhoun County PLUS
    2545 Capital Ave., Battle Creek (A)
  • Central Macomb County PLUS
    50640 Schoenherr Road, Summit Ctr. Shelby Township (A)
  • Central Wayne County PLUS
    6090 N. Wayne Road, Westland (A)
  • Delta County PLUS
    305 Ludington, Escanaba (C)
  • Detroit East PLUS
    14634 Mack Ave., Detroit (C)
  • Downriver Area PLUS
    3040 Van Horn, Trenton (C)
  • Grand Traverse County PLUS
    1759 Barlow, Traverse City (A)
  • Hamtramck Area PLUS
    8717 Joseph Campau, Hamtramck (C)
  • Jackson County PLUS
    1082 Jackson Crossing, Jackson (C)
  • Kalamazoo County PLUS
    3298 Stadium Dr., Kalamazoo (A)
  • Lansing Area PLUS (Eaton Co.)
    5827 W. Saginaw, Delta Center, Lansing (A)
  • Lapeer County PLUS
    700 S. Main Street, Suite 101B, Lapeer (C)
  • Marquette County PLUS,
    Marquette Mall, 2025 U.S. 41 W., Marquette (D)
  • Mecosta County PLUS
    206-A N. Michigan Ave., Big Rapids (C)
  • Montcalm County PLUS
    701 S. Greenville West Drive, Suite 21 of the Marketplace Shoppes, Greenville (A)
  • North Macomb County PLUS
    51305 Gratiot Ave., Chesterfield Twp. (C)
  • North Oakland County PLUS
    7090 Sashabaw Road, Clarkston (A)
  • Northeast Kent County PLUS
    3472 Plainfield Ave. NE, Grand Rapids (C)
  • Northeast Wayne County PLUS
    25700 Joy Road, Redford (A)
  • Northwest Berrien County PLUS
    Orchards Park Shopping Center 1960 Mall Drive, Benton Harbor (A)
  • Northwest Detroit PLUS (Wayne County)
    20210 W. 7 Mile, Detroit (C)
  • Ottawa County PLUS
    587 E. 8th St., Suite 80, Holland (A)
  • Roscommon County PLUS
    2565 S. Gladwin Road, Prudenville (C)
  • Saginaw County PLUS
    4404 Bay Road, Saginaw (C)
  • St. Clair County PLUS
    2887 Krafft Road, Port Huron (C)
  • St. Joseph County PLUS
    931 S. Centerville Road, Sturgis (A)
  • Sanilac County PLUS
    277 E. Sanilac, Sandusky (A)
  • South Kalamazoo County PLUS
    603 Romence Road, Portage (A)
  • South Oakland County PLUS
    25263 Telegraph Road, Southfield (C)
  • Southeast Berrien County PLUS
    110 E. Main St., Niles (C)
  • Southeast Oakland County PLUS
    26196 Greenfield Road, Oak Park (A)
  • Southeast Macomb County PLUS
    24040 Harper Ave., St. Clair Shores (A)
  • Southeast Wayne County PLUS
    21572 Ecorse Road, Taylor (A)
  • Southwest Detroit PLUS
    7760 W. Vernor, Detroit (C)
  • Southwest Kent County PLUS
    1056 Rogers Plaza SW, Wyoming (C)
  • Southwest Oakland County PLUS
    31164 Beck Road, Novi (A)
  • Southwest Macomb County PLUS
    28220 Dequindre, Warren (C)
  • Southwest Wayne County PLUS
    795 Sumpter Road, Belleville (C)
  • Tuscola County PLUS
    150 Millwood, Caro (A)
  • Van Buren County PLUS
    1037 E. Michigan Ave., Paw Paw (C)
  • Washtenaw County PLUS Office
    295 N. Maple Road, Ann Arbor (C)
  • West Oakland County PLUS
    672 N. Milford Road, Highland (A)
  • West Wayne County PLUS
    8565 N. Lilley Road, Canton (A)

Branch Office Locations

  • 5211 Cherry Avenue Plaza,
    Suite 140, Hudsonville (E)
  • 1485 Apple Ave., Muskegon (E)
  • 30911 Woodward Ave., Royal Oak (E)
  • 34208 Van Dyke Ave., Sterling Heights (E)
  • 1111 E. Long Lake, Troy (E)
  • 13780 E. 12 Mile Road, Warren (E)

Beyond the Branch Office

  • Frank J. Lada Allen Park Community Ctr.
    15800 White St., Allen Park (F)
  • Wayne City Hall
    3355 S. Wayne Road, Wayne (F)
  • Three Rivers City Hall
    333 W. Michigan Ave., Three Rivers (F)

Self-Service Station Hours of Operation

  • A -- 24 x 7
  • B -- M-SA: 10a -- 9p, SU: Noon -- 6p
  • C -- M, T, TH, F: 9a -- 5p, W: 9a -- 7p
  • D -- M-F: 9a -- 8p, SA: 10a -- 8p,
  • SU: 11a -- 5p
  • E -- M, T, TH, F: 9a -- 5p, W: 11a -- 7p
  • F - M-F: 8a -- 4:30p Plus additional hours when public meetings are held



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