FAQ
Branch Offices
Can driving records be purchased at branch offices?

Get your driving record on the Spot! Just visit any branch office. You can walk out with a certified copy of your driving record in hand simply by showing your driver's license and paying $12. You don't even have to fill out a form.

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Why can't I find the phone numbers for my local Secretary of State branch office?

The local branch numbers were replaced with a single toll free number: 1-888-SOS-MICH (767-6424). Staffed Monday through Friday 8:30 A.M. to 5:00 P.M.

It is easy to remember and has many great features including:

  • Phone call routing to service representatives who have the expertise best suited to addressing customers' specific issues.
  • A program that lets service representatives spend time directly assisting callers rather than searching for customer data. It interprets verbal information and retrieves the caller's file, including call histories. (At the beginning of an operator assisted call, customers are asked after pressing zero to provide their driver's license or personal identification card number, which lets the system identify a caller and retrieve information about previous calls.
  • The ability to assign customers a service number that can be used if a customer must call back.
  • Self-service menu options for assistance with frequently asked questions such as branch office hours and locations. This is especially useful to callers after normal business hours.

Phone calls that formerly went to the busiest branch offices are now answered by the call center, which lets branch employees focus on customers at the counter.

 

If you did not find the information you need, enter a descriptive word or phrase in the Search field located in the upper right corner or send us an e-mail and we will help you get the information you need.

Where can I obtain fax numbers for Secretary of State branch offices?

You may access the Branch Office Locator for this information.

From the Branch Office Locator page, follow the link to the application. Step by step instructions are provided to find a branch. Once you see the branch you want, click on that link to obtain the fax number. Repeat the process for other branch fax numbers, hours, or special services offered.

 

If you did not find the information you need, enter a descriptive word or phrase in the Search field located in the upper right corner or send us an e-mail and we will help you get the information you need.

What are the hours of operation for Secretary of State branch offices?

Most offices are open Monday, Tuesday, Thursday, and Friday from 9 a.m. to 5 p.m. and on Wednesday from 11 a.m. to 7 p.m. Some branches in city centers only operate from 9 a.m. to 5 p.m. on Wednesday.

PLUS and SUPER!Center branch offices provide extended hours on Wednesday from 9 a.m. to 7 p.m.

SUPER!Centers also offer Saturday hours from 9 a.m. to noon.

Smaller offices may close for a lunch hour, and all branches are closed on state holidays.

Please check the Branch Office Locator before visiting a specific office

 

If you did not find the information you need, enter a descriptive word or phrase in the Search field located in the upper right corner or send us an e-mail and we will help you get the information you need.

 

Are any branch offices open on Saturdays?

The following SUPER!Center branch offices offer Saturday hours from 9 a.m. to noon.

  • Capital Area SUPER!Center
    3315 East Michigan Avenue, Lansing
  • Clinton Township SUPER!Center
    37015 Gratiot Avenue, Clinton Township
  • Detroit New Center SUPER!Center
    3046 W. Grand Blvd L650, Cadillac Place, Detroit
  • Flint Area SUPER!Center
    G-5512 Fenton Road, Flint
  • Grand Rapids Area SUPER!Center
    3665 28th Street SE, Centerpointe Mall 6-B, Grand Rapids
  • Livonia Area SUPER!Center
    17176 Farmington Road, in the Burton Hollow Plaza
    on the northeast corner of Farmington Road and 6 Mile
  • Oakland County SUPER!Center
    1270 Pontiac Road, Pontiac

Please check the Branch Office Locator for specific branch office directions. Please check here for holiday closings.

 

 

If you did not find the information you need, enter a descriptive word or phrase in the Search field located in the upper right corner or send us an e-mail and we will help you get the information you need.

When are Secretary of State offices scheduled to be closed statewide?

The Secretary of State branch offices are closed in observance of the following holidays:

New Year's Eve and New Year's Day
Martin Luther King Jr. Day
Presidents' Day
Memorial Day
Independence Day
Labor Day
Veterans' Day
Thanksgiving Day and the day after Thanksgiving
Christmas Eve and Christmas Day

As a general rule, if a holiday falls on a Saturday, the holiday is observed on Friday, and if it falls on a Sunday, the holiday is observed on Monday.

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If you did not find the information you need, enter a descriptive word or phrase in the Search field located in the upper right corner or send us an e-mail and we will help you get the information you need.

Where can I obtain street addresses and maps to Secretary of State branch offices?

You may access the Branch Office Locator for this information. Once on the Branch Office Locator page, follow the link to the application. Step by step instructions are provided to find a branch. Once you see the branch you want the address and other information will appear beside it. Repeat the process for other branch addresses, hours, or special services offered

 

If you did not find the information you need, enter a descriptive word or phrase in the Search field located in the upper right corner or send us an e-mail and we will help you get the information you need.

How many Secretary of State offices are there?

There are currently 131 branch offices located statewide, in addition to the Mobile Branch Office. (Updated February 2015)

 

If you did not find the information you need, enter a descriptive word or phrase in the Search field located in the upper right corner or send us an e-mail and we will help you get the information you need.

What Secretary of State offices offer instant title service?

You can access that information at the Department of State website at: http://www.michigan.gov/sos/0,4670,7-127-1585_1587_1588-76317--,00.html  

If you did not find the information you need, enter a descriptive word or phrase in the Search field located in the upper right corner or send us an e-mail and we will help you get the information you need.

Are there any alternative methods for doing business with the Department of State, without visiting the branch office?

The Department of State is committed to expanding the availability of service options during nontraditional business hours. For customers' convenience, we now offer many services via the Internet, such as vehicle and watercraft registration renewals. Another service alternative for doing business is by mail. Please visit the department website at www.Michigan.gov/sos for information about all Secretary of State services and programs.

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What methods of payment are accepted at local Secretary of State offices?

Secretary of State offices accept cash, checks or money orders made payable to the "State of Michigan."  Discover, MasterCard or Visa credit and debit cards are also accepted at the counter. A nominal 1.5-percent processing fee will be charged when using your credit or debit card.

PLUS offices and SUPER!Centers also offer a Self-Service Station for license plate renewals. Self-Service Stations accept Visa, MasterCard or Discover. A nominal processing fee will be charged. To locate the nearest PLUS office or SUPER!Center, follow the Branch Office Locator link shown below.

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If you did not find the information you need, enter a descriptive word or phrase in the Search field located in the upper right corner or send us an e-mail and we will help you get the information you need.

How do I submit a compliment or complaint, about Secretary of State offices, staff or services?

You may send your concern about a specific Secretary of State office to: soswebmaster@michigan.gov. If you would like a response, please include your contact information. 

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If you did not find the information you need, enter a descriptive word or phrase in the Search field located in the upper right corner or send us an e-mail and we will help you get the information you need.

What is United States Selective Service System registration?

The Military Selective Service Act of 1967 is a registration program used by the U.S. government to create and maintain a list of names of men from which to draw in case of a national emergency requiring rapid expansion of our armed forces. By registering all young men, the United States Selective Service System ensures that a future draft will be fair and equitable. Selective Service registration can also be done at high schools, colleges and universities, and via the Selective Service Web site at www.sss.gov. For more information call 1-888-655-1825 or visit www.sss.gov.

 

 

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Why is the Secretary of State asking me if I would like to register with the United States Selective Service System?

Effective Oct. 1, 2010, Michigan law (Public Act 642 of 2006) requires the Secretary of State to offer young men under the age of 26 the opportunity to register with Selective Service when applying for an original driver's license. Registering this way through the Secretary of State is optional. Declining this option does not affect your eligibility to obtain a driver's license. The intent of the law is to provide an additional method for Selective Service registration in addition to traditional methods.

 

 

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If I am not required to register until I am 18 years old, what happens if I am under 18 and I give consent to register for the Selective Service System now?

The Secretary of State will forward your name and registration information to Selective Service, where it will be held on file until your 18th birthday. When you turn 18, you will be automatically registered with Selective Service and provided with a confirmation by mail.

 

 

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What happens if I say "No" (decline my consent) to registering with Selective Service when applying for my driver's license? Can I receive a driver's license if I refuse (decline my consent) to register?

Registering for the U.S. Selective Service System through the Secretary of State is optional. Declining this option to register does not affect your eligibility to obtain a driver's license. The intent of the law is to provide an additional method for Selective Service registration in addition to traditional methods.

 

If you did not find the information you need, enter a descriptive word or phrase in the Search field located in the upper right corner or send us an e-mail and we will help you get the information you need.

Are there other ways I can register with the United States Selective Service System?

You can do so at any U.S. Post office or online by visiting www.sss.gov. You may also be able to register through your school. For more information, visit www.sss.gov.



 

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