FAQ
Services to the Disability Community
What is the Pump Guide?

The Pump Guide is an online directory of gas stations statewide that offer travelers with disabilities full service at self-service prices. It was created by the Michigan Paralyzed Veterans of America, a nonprofit organization.

 

 

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Where do I find The Pump Guide?

Find it at www.ThePumpGuide.com. It allows users to:

  • Search for stations by county or city.
  • Plan a trip, knowing that accessible gas stations are at hand.

It also lists stations that include car washes, ATMs, accessible restrooms and other amenities. More than 900 gas stations statewide participate in The Pump Guide program.
 

 

 

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What documents do I need to present at a participating station?

You are required to display a state-issued disability license plate or placard to qualify for refueling assistance.

 

 

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How much does it cost to use the service?

You will pay self-serve prices for full service at participating gas stations. There are no additional costs.

 

 

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What accommodations have been made in Michigan to support voters with disabilities?

Voting at the polls can present a unique set of challenges to people with disabilities. Federal and state laws require Michigan's cities, townships and villages to provide a reasonable number of accessible registration facilities. It is the intent of the law to ensure that voters with disabilities are fully able to exercise their voting rights at the polls. Any action or physical barrier that prevents voters with disabilities from casting a ballot is unacceptable.

To ensure that proper accessibility is maintained, federal and state laws require polling places to remove or make accommodations for any barriers that prevent voters with disabilities from voting. Care should be taken to ensure that the polling place is accessible - doors should not be blocked, alternatives to stairs such as ramps or elevators should be available, and lighting and seating should be adequate. Furthermore, at least one voting station should be adapted to allow a person to vote while seated.

Voters with disabilities who require assistance in casting a ballot have a few options:

  • use of the AutoMARK Voter Assist Terminal – a ballot marking device that reads the ballot and marks the voter’s selection(s) for tabulation
  • receive assistance from another person if the person assisting the voter is not the voter's employer, agent of that employer or an officer or agent of a union to which the voter belongs
  • receive assistance from two election inspectors of different political parties
  • obtain an absentee ballot

 

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What is the AutoMARK Voter Assist Terminal?

The AutoMARK Voter Assist Terminal is an optical scan ballot marker designed for use by people who are unable to personally mark an optical scan ballot due to physical impairments or language barriers, although it can also be used by other voters. Accessibility features include a touch screen with a zoom and contrast feature, multiple language translation, keypad marked with Braille, a binary switch to allow a puff-sip interface or foot pedals as well as an audio ballot feature. The AutoMARK VAT prevents overvoting and users are prompted visually and audibly if they attempt to undervote. Undervoting is allowed only after the user is prompted. Before any marks are made on the ballot, the voter is shown or read a verification screen where each race is displayed along with their selections. Under-voted races are identified by different colors on the touch screen as well as the audio ballot prompt. The AutoMARK then marks the optical scan ballot for the voter including any write-ins. For voter verification purposes, the user may also re-insert their marked ballot in order to verify that their intent was accurately captured or review the physical ballot. In the event of a mis-marked ballot the voter may spoil the ballot, obtain a new ballot and restart the voting process.  Marked ballots are then run through the tabulator by the voter.

 

 

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How does the AutoMARK work?

Voters can read the instructions and choices on the screen or have them read aloud through headphones. Voters can touch the screen with their hands or use a Braille-coded keypad. A personal sip-puff device, stylus or paddle will all work with the AutoMARK. Once a voter's selections are made, the AutoMARK marks those choices on a paper ballot.

 

 

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Does the AutoMARK count votes?

No. The AutoMARK marks the ballot but does not tabulate votes. Votes are counted by the optical scan tabulator. After the ballot is marked with the assistance of the AutoMARK, it is deposited in the tabulator like all other ballots.

 

 

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Is my disability license plate or parking placard honored in other states?

All states and some foreign countries honor Michigan's disability license plates and placards for using a disability parking space. However, some jurisdictions may not allow free parking even with the Michigan free-parking sticker. Contact the law enforcement agency of the community you will be visiting to find out if there are any special disability parking ordinances.

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Can I have both a disability license plate and parking placard?

Yes, you can have a disability license plate and a parking placard at the same time. The placard may be used during those times when you are traveling in a vehicle without a disability license plate.

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Can I have more than one disability parking placard at the same time?

Michigan law allows only one parking placard to be issued to a person. However, you may use your placard in any vehicle that you are driving or that is transporting you.

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How do I obtain a free-parking sticker?

To obtain a free-parking sticker, you must have your physician, chiropractor, nurse practitioner or physician's assistant complete part 3 of the parking placard application form. You must have a disability placard with a yellow free-parking sticker on it to park free. A disability license plate does not authorize free parking. Privately owned parking lots and garages are not obligated to provide free parking.

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Who qualifies for a free-parking sticker?

To qualify for a free-parking sticker, you must have a valid Michigan driver's license and be unable to do one or more of the following:

  • Insert coins or tokens in a parking meter or accept a ticket from a parking lot machine due to a lack of fine motor control of both hands.
  • Reach above your head to a height of 42 inches from the ground, due to lack of finger, hand or upper extremity strength or mobility.
  • Approach a parking meter due to the use of a wheelchair or other ambulatory device.
  • Walk more than 20 feet due to an orthopedic, cardiovascular or lung condition in which the degree of debilitation is so severe that it almost completely impedes your ability to walk.

Please note that privately owned parking lots and garages are not required to provide free parking.
 
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How do I replace a lost or stolen disability parking placard?

A lost or stolen disability placard can be replaced at any Secretary of State office for $10. You will be asked to show identification. Branch offices accept cash, checks, money orders, Discover, MasterCard and Visa debit or credit cards at the counter.

Or, you may submit your request and $10 fee by fax to 517-322-1063 or by letter to:

Michigan Department of State
The Special Services Branch
7064 Crowner Drive
Lansing, MI 48918

Your request should include your daytime telephone number. 

If faxing your request, pay with Visa, MasterCard or Discover - be sure to include your credit card number and expiration date.

If mailing your request, pay by check, money order, Visa, MasterCard or Discover. Make checks or money orders payable to State of Michigan. Be sure to include your credit card number and expiration date if paying by credit card.

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How do I renew a disability license plate or parking placard?

Renewing a disability license plate

Renewing a disability license plate is similar to renewing other types of plates.  Disability plates can be renewed at Secretary of State offices by the plate owner or someone living at the owner’s address, by mail, or on-line through ExpressSOS.  A doctor’s statement is not required with renewals.

Regular renewal fees apply.  Proof of Michigan no-fault insurance is required unless your plate renewal notice shows a PIN indicating your insurance company has reported your vehicle as being insured.

If the person who qualified for the disability plate is no longer living, the disability plate must be replaced at time of renewal with a standard plate.

Additional information about disability plates can be found on this page.
 

Renewing a permanent disability parking placard

A permanent disability parking placard may be renewed up to 45 days before the expiration date. Renewals may be processed at any Secretary of State office with same-day service.

Other convenient options are offered for renewing a permanent disability parking placard with the new placard being issued by mail; renew by submitting a request by e-mail to the soswebmaster@michigan.gov, by telephone at 888-SOS-MICH (888-767-6424), or by mail to:

Michigan Department of State
PO Box 30764
Lansing MI 48909-8264

Please make sure to include your expiring permit number and your name, address and a daytime phone number with your renewal request.

Temporary disability parking placard

Temporary disability parking placards cannot be renewed. A new application is required if the medical condition has not improved.

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Who qualifies for a disability license plate or parking placard?

Individuals who are blind or who have a disability that restricts their ability to walk may qualify for a disability license plate or parking placard. Restrictions on walking are defined as:

  • The inability to walk more than 200 feet without having to stop and rest.
  • Use of a wheelchair, walker, crutch, brace or other ambulatory aid.
  • A lung disease with deterioration in expiratory volume. (See application.)
  • A cardiovascular condition. (See application.)
  • An arthritic, neurological or orthopedic condition that severely limits the ability to walk.
  • Reliance on oxygen sources other than ordinary air.

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How do I obtain a disability license plate or parking placard?

Applications for the disability license plate or parking placard are available at any Secretary of State office or by clicking on the Disability Parking Placard Application and Disability License Plate Application links below.

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What is the fee for a disability license plate or parking placard?

There is no fee for an original temporary or permanent disability parking placard or for renewing a permanent placard.

If your disability placard is lost or stolen, it may be replaced for $10 at a Secretary of State office or by submitting a request by mail or fax. The FAQ about lost or stolen placards provides complete details.

Applicants for a disability license plate pay only the standard annual vehicle registration fee. A van owned by a wheelchair user or by a person who transports a member of his or her household who uses a wheelchair is eligible for a 50 percent reduction in the standard annual registration fee (additional service fees, such as those for personalizing the plate or for purchasing and renewing a fundraising version, are excluded from the discount). The van is not required to have wheelchair lift equipment. It can be a full-size window van, such as a Ford Econoline or Chevy Express, or a minivan, such as a Dodge Caravan or Toyota Sienna.

Vans used for commercial purposes are not eligible for the reduction.

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How long is a disability parking placard valid?

Permanent disability parking placards are valid for four years, expiring on the applicant's birthday. You must have a disability in which there is a medical expectation that it will not improve to be issued a permanent disability placard. Permanent placards may be renewed up to 45 days before their expiration date or up to six months early if the applicant will be out of state during the renewal period or has other good reason for renewing early. There is no renewal fee. A physician's statement is not required.

Temporary disability placards are valid from one to six months and are issued when there is a medical expectation that the disability will improve. If the medical condition has not improved when the placard expires, a new application, including your medical professional's authorization, must be submitted to get a new temporary placard.

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My child has special needs. What accommodations can or will be provided during driver education?

The Americans with Disabilities Act and Michigan Person with Disability Civil Rights Act apply to driver education programs and services. There is no distinction between public and private schools; they are both required to work with teens with special needs. Students with disabilities who attend driver education may be entitled to accommodations (including appropriate auxiliary aids and services) at no cost, as long as their disabilities do not prevent them from driving safely and unless providing such auxiliary aids or services would fundamentally alter the nature of the program or result in an undue burden. The Michigan Department of State encourages parents and driver education providers to work together to provide an appropriate accommodation to help meet the need of the student. For additional information, contact the U.S. Department of Justice ADA Information Line at 800-514-0301 (voice); 800-514-0383 (TTY); www.ada.gov. Or contact the Michigan Department of Civil Rights, 800-482-3604 (voice); 877-878-8464 (TTY).

 

 

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Can a person who has a disability or difficulty with the English language take the mechanic tests?

Yes. If you would have difficulty taking a written test because of special needs, you should contact the Business Licensing Section at 888-SOS-MICH (888-767-6424). You may be eligible for audio and interpreter assisted tests.

 

 

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Will there be a different test available for students with special needs?

No. Special needs students must pass the test version being utilized for the class they are attending. Providers are permitted to administer the test orally, or record the test onto an audiocassette for a student's use.

 

 

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