General MTO FAQs

What is Michigan Treasury Online (MTO)?

MTO is an e-services portal that allows businesses secure, 24/7 online access to their Treasury business accounts. This e-service allows taxpayers or their representatives to electronically file and pay Sales, Use and Withholding (SUW) taxes, update account information and view Treasury issued correspondence.

 

How do I access MTO?

Michigan Business One Stop (MBOS) has been eliminated as a step to access MTO. Go to Michigan Treasury Online. View the step-by-step instruction guides including log-in instructions for new or returning users.

 

Which browsers are compatible with MTO?

MTO is supported by Internet Explorer versions 10 and higher, Google Chrome, Firefox, and Safari.

 

Why should I sign up for MTO?

Some of the benefits of MTO are:

  • Registering for business taxes
  • Free and secure 24/7 online access to your Treasury business account
  • Updating your business account information
  • E-filing tax returns and making e-payments for SUW taxes
  • Viewing Treasury issued correspondence.

Highlights

  • MBOS has been removed
  • Simplified process via a single set of log-in credentials: customers need only one username and password to enter the site, file a return, and make an e-payment
  • Reduction in the number of steps to create a user profile and create a new business relationship
  • Authorized users have the ability to establish their own relationship (self-delegate) to a business
  • For faster access, taxpayers’ access codes are emailed instead of being sent via USPS mail.

 

If I am a taxpayer who files SUW taxes by paper, uses commercial software, proprietary software, and/or a Payroll Service Provider (PSP), do I have to sign up for MTO?

MTO is an optional service for most SUW taxpayers. If you are a 4%/6% filer (providing heating sources to residential customers), you are required to file via MTO. If you are an accelerated filer or you remit credit schedules with your SUW return (gasoline/diesel or vehicle dealer supplemental reports), you are required to file via MTO or bulk e-file.

For the remaining SUW taxpayers, some of the benefits to signing up for MTO are:

  • Registering for business taxes
  • Secure 24/7 online access to your Treasury business account
  • Updating your business account information
  • Viewing Treasury issued correspondence.

 

How is my private information safeguarded by Treasury?

Treasury takes the safeguarding of taxpayer personal information seriously. We are legally obligated to protect all taxpayer information. Treasury utilizes appropriate physical, technical, and administrative procedures to safeguard the information we collect and process. All Treasury employees are properly trained and legally bound to appropriately ensure that your personal information is protected.

 

Am I required to create a MTO profile to file returns and make payments with Treasury?

You must create a user profile however, you are not required to add a business. Effective January 2016, there are improved options for filing and paying on behalf of a business.  View the step-by-step guides including creating a profile in MTO and filing and paying on behalf of a business.

 

I am new to MTO; how do I sign up for a MTO profile?

View the step-by-step guides including creating a profile in MTO.

For new MTO users, follow the steps below to create a new user profile.

  • Access MTO
  • Select the CREATE USER PROFILE button
  • Enter required Profile Information, agree to the terms & conditions and select Next
  • Choose and retain your Username and Password

Username Guidelines:

  • Your last name followed by the first initial of your first name and any 4 digits
  • Example: name: John Smith; username: smithj9999.

Password Rules:

  • Minimum 8 characters, no more than 30
  • Passwords must contain both letters and number
  • Passwords must be mixed case.
  • Select Confirm
  • Check your email – you must receive a confirmation email prior to logging in to MTO as an existing user.

Previously, I accessed MTO using Michigan Business One Stop (MBOS). Can I still log in there?

MBOS has been decommissioned and no longer has an access point for MTO. View the enhanced MTO portal. Please update your web browser’s bookmarks and favorites.

I am a returning user; how do I log-in to the enhanced MTO?

Existing MTO users who created a MBOS profile prior to January 8, 2016 and accessed MTO can use their current username and password to access the enhanced MTO:

  • Access MTO
  • Enter your Username
  • Enter your Password
  • Select LOG IN

Note: If you did not access MTO through MBOS prior to January 8, 2016, you will be not be able to log-in or view your business relationships in the enhanced MTO. You will need to create a new user profile and re-establish your business relationships by answering the appropriate security questions based on the user role you choose.

 

If my business does not have SUW or Essential Services Assessment (ESA) tax obligations, can I utilize MTO?

We encourage non-SUW and ESA taxpayers to use MTO to manage their business tax registration information with Treasury, however, you are unable to file and pay other types of business tax returns in MTO.