Tax Tribunal Improves Efficiency and Transparency through New E-Filing, Case Management and Docket Search Systems

Contact: Jason Moon 517-373-9280

Tribunal has eliminated 40,000 case backlog and reduced length of the appeals process by 50%

February 13, 2014 - The Michigan Tax Tribunal has launched several new systems that will make the tax assessment dispute process more user-friendly and transparent for all parties.  As part of the Tribunal’s enhanced website, the administrative tax court unveiled new E-Filing and case Management systems, as well as an improved docket search resource.

These technology upgrades are the Tribunal’s latest effort to make its processes more efficient. Prior to 2011, the tax appeals process took 20-24 months. By using a systematic business process review, increasing production standards, and scheduling protocol revisions the Tribunal increased productivity, eliminated a 40,000 case backlog, and instituted an appeals process which now takes an average of 7-10 months.

“After thorough and careful planning, the Tribunal is pleased to offer Michiganders a more transparent and user-friendly tax appeals system,” said Mike Zimmer, Executive Director, Michigan Administrative Hearing System.  “These improved systems move the Tribunal to a more paper-less environment and save staff and the public valuable time and resources. We look forward to continuing to improve our efficiency and further reduce the length of the appeals process.”

E-Filing System

The Tribunal is now offering a free, voluntary electronic system for the filing of pleadings and other documents for all case types in both the Tribunal’s Small Claims Division and the Entire Tribunal. Users can quickly and easily initiate an appeal, respond to an appeal, file stipulations for entry of consent judgment, motions, and other documents, and pay required filing fees. The E-Filing System, which is available around the clock, can be accessed by users, their attorneys or authorized representatives. To access the new E-Filing System, visit here. For FAQs on the system, visit here.

Improved Docket Search

The Tribunal’s enhanced docket search resource now allows users to search cases filed in 2014 by county and offers more detailed docket information, including electronic copies of all filings related to any individual case.  To access the Tribunal’s docket search, visit here.

New Case Management System

The Tribunal has worked tirelessly with CaseLoad, a case management solutions provider, to tailor case management resources to the Tribunal’s specific needs. The new system includes an electronic filing component which will allow the electronic submission of all pleadings, evidence, and other documents. Users can also view and manage all electronically filed documents through their account. The new system is a time saver for Tribunal employees by eliminating the manual data input of Tribunal filings.

The Michigan Tax Tribunal is an administrative court that hears tax appeals for all Michigan taxes. Most of the Tribunal's appeals involve property tax; however, the Tribunal also hears other state tax issues. The Tribunal is divided into two divisions: the "Entire Tribunal" and the "Small Claims". With the exception of principal residence and qualified agricultural exemption appeals, any case may be filed in the Entire Tribunal. Only certain cases-property disputes involving residential property, poverty and disputes involving other classifications with amounts in contention under $100,000 may be filed in the Small Claims Division. For more information visit the Tax Tribunal website.

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