Prior to calling in the first time, you must decide what you want your four-digit PIN to be. When selecting your PIN, be sure to choose numbers that will be easy for you to remember. If you forget your PIN, or if you believe someone else knows your PIN, call our Inquiry Line at 1-866-500-0017 and request that your PIN be changed. The staff at UIA will not know or have access to your PIN.

In choosing your PIN, for your added security, you should not use parts or variations of your:

• Social Security Number
  
• Birthdate
  
• Telephone Number
  
• Credit Card Numbers
  
• Checking or Savings Account Numbers
  
• Address

REMEMBER, YOUR PIN IS YOUR SECRET IDENTIFICATION NUMBER. DO NOT TELL ANYONE YOUR PIN!