There are specific limitations for Advocacy services within the MES Act:

1. INFORMATION - Anyone who requests information from the program will receive it.
2. CONSULTATION - This service is provided for all issues except: 
   a. Labor Disputes or
   b. TRA Case (cases under the Trade Readjustment Act of 1994, as amended) are excluded. These cases are highly specialized and involve multiple unemployed workers.
   c. Interstate Filed Claims
   

REPRESENTATION - The following issues are excluded from representation:

a. Admitted disqualifying acts
b. Cases without merit, as determined by the Advocate
c. Reasonable assurance (cases involving a person having reasonable assurance of returning to a school job)
d. Interest and penalty calculation
e. Willful Neglect
f. Fraud (Intentional misrepresentation)
g. Denial period for seasonal workers

Customers may receive consultation for these issues; however, Advocates will not be reimbursed for providing representation. Consultation and representation services will not be provided in those cases where the employer or unemployed worker fails to seek assistance within the timeframe specified by the framework of the program.